Point of Sale

Point of Sale

Pricing
Free plan available
Rating
3.0 (383)
Developer
Shopify

Shopify POS is the only point of sale that’s as good at selling in person as it is online.

Shopify POS unifies your online and retail stores to strengthen sales conversions everywhere you sell, streamline store management, and helps you build stronger relationships with your customers. It has all the essential features you need to make sales, track performance, and manage customers, orders, and inventory. With local pickup and delivery—and the ability to sell inventory from other locations—you can reach more customers and give them seamless shopping experiences.

Shopify POS unifies your online and retail stores to strengthen sales conversions everywhere you sell, streamline store management, and helps you build stronger relationships with your customers. It has all the essential features you need to make sales, track performance, and manage customers, orders, and inventory. With local pickup and delivery—and the ability to sell inventory from other locations—you can reach more customers and give them seamless shopping experiences. more
  • Convert more with features like local pickup, email carts and ship to customer.
  • Keep customer profiles, product details and inventory levels at your fingertips.
  • Sell and accept gift cards, split payments, returns and exchanges.
  • Accept payments anywhere with always-ready retail check out hardware.
  • Omnichannel built-in tools to manage your online and in-store in one place.

Languages

English, Danish, German, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmål), Dutch, Portuguese (Brazil), Portuguese (Portugal), Swedish, Thai, Turkish, Chinese (Simplified), Chinese (Traditional), Spanish, Czech, Polish, and Vietnamese

Works with

Pricing

Shopify POS Lite

Free

  • Included with all Shopify plans.
  • Best for selling at pop-ups, markets and fairs.

Shopify POS Pro

$89 / month

  • $89/month per location
  • Try Shopify POS Pro features with a 14-day free trial.
  • Best for selling at brick-and-mortar stores.

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (383)

Overall rating
3
Counts per rating level
  • 48% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 26% of ratings are 1 stars
October 15, 2025

You can have over Millions in sales and over 5 Years.But they can suddenly hold your entire companies payments. Without a good reason. im absolutely shocked they think that any small to medium business would stand for such practice. I immediately switched back to my old POS

Also doesn't work on Desktop/Laptop needs to be NEW apple Ipad ( old ones will lag )
. And of course you need to buy theirs ecosystem products otherwise all other products have compatibility issues...

shop is great for your website but they CLEARLY missed the mark here.

Toy Snowman
Canada
Over 2 years using the app
Shopify replied October 22, 2025

Hi there! Thank you for taking the time to share your feedback with us. I understand our payments team does hold payments only to check your business information and make sure the payments are being deposited correctly and securely. I know it can be frustrating to see this hold, and we appreciate your patience as it is an important process for you to be able to be paid. If you need immediate support with this, I encourage you to contact our support team through chat at https://shopify.link/vRnL and we’ll help to get it processed as soon as possible! As for the POS device compatibility, I totally hear you there! The ability to use the POS app on desktop and laptop is a popular request, so I’ve added your feedback for our POS developers to potentially make it supported for those devices, as well as other currently un-supported retail hardware. Thanks so much! - Rick, Shopify Support

September 3, 2025

I came here to read recent reviews because we are still struggling with syncing between our in-store square system and our Shopify website and I keep HOPING Shopify POS systems have improved. By the reviews I read, obviously not. We've tried Shopify POS TWICE and both times it was unreliable. No peripherals - barcode scanner, credit card machine - would remain connected to the iPad so we would have to jump through hoops, WITH CUSTOMERS WAITING IN LINE to reconnect them. Customer support sent us 3 pages of instructions which were insane & STILL didn't fix the problem. HOW CAN SHOPIFY INVENT THE BEST RETAIL SOFTWARE SYSTEM/WEBSITE BUT CAN'T DO POS WORTH A DAMN? So incredibly frustrating.

Panterra Gallery
United States
Over 3 years using the app
Shopify replied October 6, 2025

Hi there, we appreciate you taking the time to share your feedback with us! It's unfortunate to hear of the disconnection issues and understand that the emailed instructions can be overwhelming as there's many steps we need to check. For cases like this, our support team is available 24/7 for live troubleshooting, where we have much more success guiding you 1-on-1 with all the steps to ensure they stay connected. You can start a live chat with our team at help.shopify.com, or call us through the POS app by going to ... > Support > Contact support and call the number you see there. Our team will guide you check your app settings and ensure your devices stay connected! - Rick, Shopify Support

August 10, 2025

Disappointing Support & Lack of Flexibility for Small Businesses

We purchased the Shopify POS system and hardware solely for a single annual pop-up event, which typically brings in around $900 in sales. Unfortunately, due to a minor oversight when managing multiple new subscriptions for our website, we didn’t realize the POS subscription was still active. The system was used 1 day out of the 365, with the last sale being almost a year ago, yet we were charged over $1,000 during this period of inactivity.

When I contacted Shopify to explain the situation and request even a partial refund or credit, I was met with a strict “no refunds” policy, despite their acknowledgment of the minimal usage and the nature of the oversight. Many companies offer goodwill adjustments in such cases to support small businesses — sadly, Shopify did not.

While the POS itself works fine for basic transactions, this experience left me feeling that the service is not flexible, empathetic, or supportive when small merchants make an honest mistake. If you’re a seasonal or occasional seller, be very cautious — you won’t find much understanding here if you forget to cancel. looking for a different system for my once a year pop up events

Olive and Cradle
United States
Over 1 year using the app
Shopify replied September 2, 2025

Hi there, thanks so much for sharing your experience with us. Our refund policy mentions that we can only look into refunds for charges on your most recent bill within the first 7 days, making sure you are keeping up with your billing and checking your charges regularly. However, we do know mistakes can happen and can always looks into extenuating circumstances. Please feel free to contact us again through your POS app by going to ... > Support > Contact support and our team will be happy to provide more support for this! - Rick, Shopify

Support

App support provided by Shopify.

Get support

Developer

Shopify

151 O’Connor St, Ottawa, ON, ON, CA

Launched

August 28, 2013

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