
Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Create your own loyalty and rewards program to turn first-time customers into forever customers
Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you are supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.
- Encourage repeat purchases by rewarding every order with points & VIP status
- Reward social activity on Instagram, TikTok, Facebook, as well as custom actions
- Drive sales with points bonus events
- Integrate Smile with your favorite tools like Klaviyo, Gorgias, and 25+ others
- Optimize your loyalty program by comparing performance with similar stores
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Shopify POS
- Checkout
- Customer accounts
- Shopify Flow
- Judge.me
- Klaviyo
- Gorgias
- Mailchimp
- Recharge
- Loox
Categories
Program types
Rewards you can offer
Pop-up types
Managing pop-ups
Pricing
Free
Free to install
Up to 200 monthly orders
- Points program
- Referral program
- Basic branding
- Analytics overview
- Data exports
Starter
$49 / month
Up to 500 monthly orders
- Advanced branding options
- Customizable emails
- Nudges (on-site reminders)
- 2 integrations (e.g. Klaviyo, Judge.me)
- 5 specialized reports
Growth
$199 / month
Includes 2,500 monthly orders, then $20 per additional 100 orders
- Run points bonus events
- SEO-friendly loyalty page
- Embed Smile on your store
- Free product rewards
- VIP & Points expiry
- Unlimited integrations
Plus
$999 / month
Includes 7,500 monthly orders, then $5 per additional 100 orders
- Dedicated launch plan
- 25+ specialized reports
- API access
- Priority support
- Preferred pricing for multiple shops
- High-volume pricing available
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (3,964)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customer engagement and loyalty programs, noting its user-friendly interface and customizable features like points, rewards, and tiers. Integration with Shopify and Omnisend is seamless, and the customer support team is praised for their responsiveness and effectiveness. Merchants find it valuable for increasing repeat purchases and enhancing customer loyalty.
Smile has made it easy for my business to reach out to customers about loyalty points they've gained with us without even knowing! It integrates with our POS as well, making using points in-person easy.
Due to the nature of my business, Smiles tiered price structure meant sometimes I'd pay for orders that weren't points-eligible, but upon reaching out to their customer service, Cole was able help me and my somewhat unique situation so I could retain my customer base as is. And in less than 10 minutes!
Definitely would recommend for ease of use and customer service!
We know being a business owner can be busy so we are happy to hear we've made something easy for you! We look forward to watching your program thrive :)
As a small business, staying on budget is important—and Smile made it easy. Their team helped me upgrade my loyalty program with a plan that fit my needs and budget perfectly. They were incredibly responsive, answering all my questions and making the whole process smooth and stress-free. I highly recommend Smile for anyone looking to build a strong, customer-friendly loyalty program!
Thank you so much for your thoughtful review! 💛 We’re so happy to hear that our team could help you find the perfect fit for your loyalty program — and your budget! Supporting small businesses like yours is what we’re all about. We’re here whenever you need us, and we’re cheering you on as you grow! 🚀✨
– The Smile Team ✨
Great app and features even with only using the free plan. I reached out for support with something and Shelby was very fast with responding and gave me great tips with detailed instructions on how to help me and it worked! I am satisfied and would recommend especially for small businesses who can’t afford an expensive plan but want to offer rewards to their customers.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Support
App support provided by Smile.io.
Or visit their support portalResources
Launched
December 2, 2014 · Changelog
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