Hero Cosmetics

Recharge is the leading Shopify subscription solution for online businesses. It makes it easy to transform one-time products into subscription options.

Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. It's ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.

Disco believes in a future where brands work together to grow. 1,000+ consumer brands use Disco to reach over 50 million unique shopper profiles at efficient CPAs. Disco’s platform of customer acquisition and partnership tools leverage machine learning informed by $15 billion in shopper transactions across brands. Merchants can cross-sell on their post-purchase page with DiscoFeed; improve their targeting on paid social with DiscoAudiences, and receive personalized brand partner recommendations with network insights.

Zendesk is a customer support tool. It's got 2 main features: ticketing and knowledge base. Ticketing: Zendesk gathers customer queries in one place where you can manage and respond to customer questions efficiently. Knowledge base allows you to create an FAQ section to guide your customers.

Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.

Yotpo’s eCommerce retention marketing platform enables brands of all sizes to strengthen their relationships with consumers. With unified, data-driven solutions for Reviews and Visual UGC, Loyalty & Referrals, SMS and Email, and Subscriptions, Yotpo helps brands deliver winning, cohesive experiences that drive eCommerce growth and customer retention.

Customer Tagger lets you create multi-condition workflows to apply and remove tags to customer records based on buyer behaviour. Create customer segments and trigger actions across different marketing platforms. From there, tailor the communications with customers based lifecycle.

Cymbio is an all-in-one digital growth platform built for brands to manage and automate all processes, operations and collaborations with retail, marketplace and social commerce partners.

Elevar is a dynamic data and tracking tool available that facilitates the seamless expansion of Shopify/Shopify Plus brands through server-side tracking capabilities. By providing D2C brands with an optimal method to gather maximum accurate 1st party data and transmit this data back to marketing channels, Elevar enables marketing platforms to operate more effectively, resulting in reduced customer acquisition costs and increased return on ad spend.

Polar Analytics is a full-stack Business Intelligence tool built for Consumer Brands. It enables DTC marketers to seamlessly combine data from marketing platform like Shopify, Recharge, GA, Facebook Ads, Klaviyo, etc. to make the right data-driven decisions on CAC & LTV faster.

Text based marketing for eCommerce stores. Attentive is used mainly as a way to promote offers via SMS, or otherwise used for abandoned carts or to promote retention. Attentive also directly integrates with eCommerce platforms such as Shopify.

Mixpanel is a tool that allows you to analyze how users interact with your website. It’s designed to make teams more efficient by allowing everyone to analyze user data in real-time to identify trends, understand user behavior, and make decisions about your product.

In short, Shopify Plus is for very successful Shopify businesses. Shopify Plus can handle over 10,000 transactions per minute, can operate with unlimited staff accounts and includes personalised, dedicated help and support which makes it the perfect platform for a large business.

Don’t lose sales when your inventory runs out. Back in Stock makes it easy for customers to sign up for a Back in Stock alert (Email or SMS Text Message). When you restock products the waiting customers are alerted instantly to bring them back to your store and complete the purchase.

Repeat's Smart Replenishment platform is designed to turn one-time buyers into repeat customers. Use the tool to analyze order data to determine baseline replenishment intervals that get smarter over time + Give customers a frictionless reordering experience with no account login required.

ShipBob is a tech-enabled 3PL that fulfills ecommerce orders for direct-to-consumer brands. Our mission is to help brands be more successful online by providing best-in-class logistics. ShipBob offers a growing fulfillment network powered by proprietary technology, as well as the supported and expertise needed to save brands time and money while enhancing the customer experience.

Helpscout is a customer-centric customer support solution. Use it to connect multiple emails to one single platform and collate all customer queries in one place. Build an extensive database of customer how-to's and resources, and dynamically share those resources via a sleek chat bot.

HubSpot is an award-winning inbound sales, marketing, service, and CRM platform, that helps businesses implement inbound in their businesses. It's used across all industries, but for eCommerce it's typically integrated with WooCommerce.

Hotjar is a behavior analytics and user feedback service that helps you understand the behavior of your website users and get their feedback through tools such as heatmaps, session recordings, and surveys.

Segments is for merchants who wish to simplify the process of personalization—with prebuilt segmentation and cross-channel list sync. Built by former LinkedIn data scientists, our models uncover profitable segments buried in your data. Increase repeat purchases from your high spenders and prevent churn of at-risk loyals by activating them across Klaviyo, Attentive, Google, Meta, and Tiktok. Track CLV, AOV, ARPU, Repeat %, by cohort. View insights like product journey & upsell, repeat cycles.

Fairing is a post-purchase survey tool that gets category-leading response rates. With Fairing's Question Stream, over 3,000 DTC brands and 2,000 Shopify Plus brands are getting 40-80% response rates on their post-purchase survey, leading to better data about their sources of growth, their customers, and the potential for future improvements.