Loyalty & Referal

Rivo vs. Friendbuy: Tool Comparison

Considering adding either Rivo or Friendbuy to your ecommerce brand's Shopify tech stack? Loyalty, referral and affiliate marketing tools are critical tech stack components to grow your sales and overall customer satisfaction. Rivo and Friendbuy offer different features, integrations and pricing models. Read our comparison below to discover which one is best for your brand.
Rivo is a loyalty platform designed for Shopify, aimed at increasing repeat business through a comprehensive loyalty program, referrals, and an exclusive membership system. Rivo offers extensive integration with leading tech vendors and a developer toolkit for additional customization. With Rivo, D2C brands can increase customer retention with fully customizable loyalty & rewards platform.
High-growth brands can get more out of every customer with Friendbuy. With a best-in-class referral and loyalty program, brands can achieve at least 5-15% of new customer acquisition, with a 4x higher lifetime value. Friendbuy works with DTC brands like Casper, AWAY, and Outdoor Voices as well as Fortune 100-ranked companies like Walmart, Disney and Nestle. Plus, Friendbuy integrates seamlessly with your tech stack, so you can incorporate referrals and loyalty seamlessly into your customer journeys.
- Comprehensive loyalty program management capabilities, including customizable reward structures, tiered membership levels, and gamification elements to drive repeat purchases and customer engagement. - Seamless integration with leading ecommerce platforms like Shopify, as well as popular marketing and customer service tools, enabling a cohesive, data-driven loyalty ecosystem. - Dedicated developer toolkit and customization options that allow merchants to tailor the loyalty program to their brand's unique needs and customer preferences. - Advanced analytics and reporting features that provide merchants with detailed insights into their loyalty program performance, customer lifetime value, and return on investment. - Flexible referral marketing capabilities that enable merchants to turn their loyal customers into brand advocates and leverage word-of-mouth to drive new customer acquisition.
- Comprehensive referral program management tools to easily onboard customers as brand advocates, track referral activity, and automate reward fulfillment. - Seamless integration with leading ecommerce platforms like Shopify, BigCommerce, and Magento, as well as email, SMS, and other marketing tools to create a cohesive customer experience. - Advanced analytics and reporting to measure the performance of referral campaigns, identify top referrers, and optimize strategies for higher conversion rates and customer lifetime value. - Flexible reward structures and incentive programs to incentivize customers to share your brand, including the ability to offer discounts, credits, and other personalized rewards. - Dedicated customer success team and educational resources to help merchants develop and execute effective referral marketing strategies tailored to their business needs.
Rivo offers a free plan that allows up to 200 monthly orders, as well as two paid plans - a $49/month plan for up to 400 monthly orders and a $159/month plan for up to 1,000 monthly orders. The paid plans include all of Rivo's advanced features, with the option to add additional support and customization services for an extra fee as the merchant's order volume scales.
Friendbuy offers customized pricing plans based on the ecommerce merchant's total monthly revenue. They have a self-serve package for businesses with up to $50K in monthly revenue, more flexibility and support for businesses with $50K-$100K in monthly revenue, and customized features for businesses with over $100K in monthly revenue. Friendbuy does not publicly disclose their exact pricing.
Friendbuy offers several integrations to enhance referral and loyalty programs, including: - Klaviyo - ReCharge - Segment - Shopify - WooCommerce - Chargebee - BigCommerce - Stripe
These highlight D2C brands from our database all currently leverage 
Rivo
 in their tech stack:
Hexclad
Hexclad cookware is the perfect balance of beauty and functionality that will instantly elevate your kitchen game.
Innate
Take care of your gut with Innate supplements. Innate's Daily Synbioitic supplement is made with 9 science-backed live culture strains, sugar-free prebiotic and vegan vitamin D.
Feel Goods
Powered by fruits, plants, and the joy of creativity, Feel Goods delivers essential elements for a more grounded and uplifted state. Because when you feel good, you do good.
These highlight D2C brands from our database all currently leverage 
Friendbuy
 in their tech stack:
Oliver Cabell
Apparel
Oliver Cabell designs stylish, luxury shoes for men using old-school, Italian shoemaking methods. Their shoes are handcrafted and all made in Italy.
HealthyBaby
Kids
HealthBaby's mission is to protect and enrich the full potential of every child and support parents along the way. They do this by offering the safest baby essentials and provide science-backed, age-based content around brain and body development.
Candid
Personal Care
Candid transforms and straightens your teeth with clear, customized aligners made with dentist directed care!
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