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CX & Support
Considering adding either StateSet ReSponse or Zipchat AI to your ecommerce brand's tech stack? Customer support and delivering an exceptional customer experience are critical for success in ecommerce. The right tool for your brand's specific use cases can help you personalize your customer experiences, drive higher retention rates and deliver a better customer experience. Read our comparison below between StateSet ReSponse and Zipchat AI to see which one is right for your ecommerce brand.
The ReSponse App instantly responds to customers based on your company data; reducing first response times and resolution delays. You get AI powered automation for your CX team needs, without the AI hallucinations.
- Streamline returns and warranties with integrated reverse logistics and replacement processing.
- Automate order cancellations, enhancing customer experiences by swiftly processing cancellations and adjustments.
- Facilitate automated subscription changes, leveraging AI to streamline customer subscription inquiries and adjustments.
- Simplify the refund process, automating calculations based on order history for quicker, customer-friendly resolutions.
- Enhance customer support with AI precision, offering instantaneous responses and tailored solutions across multiple channels.
- Integrate seamlessly with Shopify and Gorgias, automating customer service tickets with personalized, AI-driven responses.
- Streamline customer support with multi-channel ticketing system integration.
- Use AI-powered chatbots for 24/7 customer inquiries and sales assistance.
- Analyze customer data with advanced reporting for targeted service improvements.
- Offer personalized shopping experiences with customer history insights.
- Enhance team efficiency with automation rules for common support scenarios.
- Securely integrate with popular ecommerce platforms for seamless operations.
StateSet ReSponse's pricing starts at $350 per month for the Pro plan, which includes 1 Multimodal RAG AI Agent, personalized responses, a configurable knowledge base, and other advanced features. The plans are structured with increasing levels of functionality and integrations, ranging from the $350 per month Pro plan up to the $1,070 per month Scale plan for larger businesses with more complex customer service needs.
The most popular and relevant integrations offered by StateSet ReSponse include:
- Gorgias
- Shopify
- Zapier
- Salesforce
- Slack
- Microsoft Teams
- Klaviyo
- ActiveCampaign
These highlight D2C brands from our database all currently leverage
StateSet ReSponse
in their tech stack:
Begin Health
begin is a children's nutrition health company that empowers parents with the knowledge and tools to optimize their children's well being. Its first product, Begin Growing-up Prebiotics is an unflavored blend of fiber powder that can be mixed into drinks or food to support kids digestive health and regular bowel movements.
Jones Road
Jones Road was founded by makeup artist Bobbi Brown on the philosophy that the world doesn’t need more beauty products. It needs better beauty products. Clean, strategic, high-grade formulations that work on every skin type and tone.
These highlight D2C brands from our database all currently leverage
Zendesk
in their tech stack:
Proper Cloth
Apparel
Proper Cloth specializes in custom-made dress shirts, suits, and other tailored menswear. Their product offerings include made-to-measure dress shirts with customizable options for fabric, collar, cuff, and fit, as well as custom suits, sport coats, and trousers crafted to each customer's precise measurements and style preferences.
Manual
Health & Wellness
Manual offers prescription treatments, ongoing medical care, digital tracking tools, and at-home diagnostics for various health concerns. Their product offerings include science-backed solutions for hair loss, weight management, low testosterone, erectile dysfunction, sleep issues, skincare, nutritional supplements, and more, all accessible through their online platform with support from medical experts.
Amika
Hair Care
Amika is a professional haircare brand that offers a range of shampoos, conditioners, styling products, and tools designed to cater to different hair types and concerns. Their products are formulated with high-quality ingredients and utilize advanced technologies to deliver effective solutions for issues like frizz, dryness, and damage.
120+ deals available
App & Tool Discounts
Tools can be expensive to add to your stack. Getting discounts from tools directly is also nearly impossible. So, we partner with tools to negotiate best-in-market discounts for you. Simply find the tool you’d like, fill out the form and we’ll connect you with the right stakeholders for a discount and a premium experience.
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