Order management tools are essential software for direct-to-consumer (DTC) brands, designed to streamline and manage the entire order process. These tools handle various aspects of order management, from the moment an order is placed to final delivery and post-purchase support. Key functionalities typically include order tracking, inventory management, shipping coordination, and handling returns and exchanges.
For DTC brands, effective order management is crucial in ensuring customer satisfaction and operational efficiency. These tools aid in managing order volumes, tracking inventory levels, and ensuring timely delivery, which are all critical components in maintaining a positive customer experience. In addition, they provide valuable insights into sales trends and customer behavior, which can inform strategic decisions.
Once your order is confirmed, that’s really only the beginning of your customer story and relationship. Some customers may request a return - in which case you turn to Loop and Returnly, while other customers may request a delayed delivery. Check out the tools in this list which help you with all of the above.
Track123 Order Tracking Upsell is a comprehensive shipment tracking solution for eCommerce brands, integrating with over 1500 global carriers to provide real-time order tracking. It offers seamless API integration, scalable data processing, and reliable performance, ensuring businesses can monitor shipments efficiently and provide accurate tracking information to their customers.
Allow customers to change their orders’ shipping address easily , on their own, without contacting support
Editify is a Shopify app designed to empower customers by allowing them to modify their orders directly, thereby reducing support tickets and returns while unlocking new upsell opportunities. By integrating seamlessly into the existing order fulfillment process, Editify enhances customer experience and simplifies order management for merchants.
ShipDudes is a trusted 3PL partner, providing e-commerce brands with reliable, efficient, and scalable fulfillment solutions. We specialize in direct-to-consumer (DTC) and business-to-business (B2B) logistics, ensuring fast and accurate order processing, inventory management, and shipping. Our nationwide fulfillment network allows brands to reach customers quickly, while our dedicated team ensures a hands-on, personalized approach to logistics. At ShipDudes, we believe that great fulfillment goes beyond just moving packages—it’s about delivering a seamless experience that supports your brand’s growth. Whether you need streamlined warehouse operations, customized packaging, or real-time tracking, we provide the expertise and technology to make shipping hassle-free. Partner with ShipDudes and let us handle the logistics while you focus on scaling your business.
Order Printer Pro enables you to easily print customized invoices, packing slips, and receipts from your Shopify admin. Customize your documents with your branding and streamline your order fulfillment process. Enhance your store’s professionalism and efficiency with Order Printer Pro’s user-friendly printing solutions.
PreOrder Now allows you to offer preorders for out-of-stock or upcoming products on your Shopify store. Manage preorder options easily, collect customer payments, and handle order fulfillment once products are available. Increase sales and gauge demand by providing flexible preorder capabilities with PreOrder Now.
O: Request a Quote allows customers to request custom quotes for products on your Shopify store. Enable personalized pricing and tailored offers to meet specific customer needs and increase sales. Streamline your store’s quote management process and enhance customer satisfaction with O: Request a Quote’s easy-to-use tools.
Vify Order Printer allows you to easily print customized invoices, packing slips, and receipts from your Shopify admin. Customize your documents with your branding and streamline your order fulfillment process. Enhance your store’s professionalism and efficiency with Vify Order Printer’s user-friendly printing solutions.
Preorder Notify Me allows customers to sign up for notifications when out-of-stock or upcoming products become available for preorder on your Shopify store. Capture potential sales by informing interested customers as soon as products are back in stock. Boost your sales and manage demand effectively with Preorder Notify Me’s easy notification system.
Everything you need to build a better D2C brand, business and tech stack.
