The 16 best Customer Support tools for D2C

Customer Support

Tools

Gorgias

Gorgias

Modern customer support & ticketing tool

Customer Support

Customer Support

used by

347

brands

Zendesk

Zendesk

Customer support software: Ticketing + knowledge base

Customer Support

Customer Support

used by

266

brands

Intercom

Intercom

Behavior-driven messaging tools and conversational support

Push notifications

Customer Support

Customer Support

used by

52

brands

Tidio

Tidio

Light touch chatbot solution

Customer Support

Customer Support

used by

42

brands

Help Scout

Help Scout

Help desk and FAQ solution

Customer Support

Customer Support

used by

26

brands

HelpDocs

HelpDocs

Customer support & knowledge base solution

Customer Support

Customer Support

used by

23

brands

Gladly

Gladly

Customer support solution connected to Shopify

Customer Support

Customer Support

used by

19

brands

Reamaze

Reamaze

Combines email, social & mobile conversations seamlessly

Customer Support

Customer Support

used by

18

brands

Ada Support

Ada Support

No code AI chatbot

Customer Support

Customer Support

used by

12

brands

Freshchat

Freshchat

Help desk solution with deep messaging integrations

Customer Support

Customer Support

used by

8

brands

Olark

Olark

Chatbot solution for customer support

Customer Support

Customer Support

used by

8

brands

Springboard

Springboard

Pay per ticket customer service for D2C

Customer Support

Customer Support

used by

5

brands

tawk.to

tawk.to

Light weight live chat app

Customer Support

Customer Support

used by

5

brands

Solvvy

Solvvy

No-code chatbot. Build custom query/answer workflows

Customer Support

Customer Support

used by

4

brands

Boostopia

Boostopia

Ticketing and customer support solution

Customer Support

Customer Support

used by

3

brands

Certainly

Certainly

Personalized conversations

Customer Support

Customer Support

used by

1

brands