Zowie

Automate Customer Support with AI-Powered Precision

Zowie is an intelligent customer service platform designed specifically for eCommerce brands that want to enhance efficiency and deliver exceptional experiences at scale. By automating repetitive inquiries across chat, email, text, and social channels, Zowie allows support teams to focus on complex issues while ensuring customers receive instant, accurate responses.

Built for eCommerce Brands That Value Speed and Personalization

Zowie understands the unique demands of online retail. Its AI learns from your brand’s data to provide personalized, context-aware responses that reflect your tone and values. Whether managing product questions, order tracking, or return requests, Zowie ensures every interaction feels seamless and brand-aligned — helping drive customer satisfaction and loyalty.

Multichannel Automation in 175 Languages

With Zowie, brands can manage all customer interactions from a single platform. The system supports 175 languages, allowing global eCommerce companies to scale customer service effortlessly. Zowie’s unified dashboard helps teams monitor conversations in real time, automate follow-ups, and deliver consistent support across every communication channel.

Improve Efficiency and Drive ROI

By automating up to 70% of customer interactions, Zowie reduces response times, improves agent productivity, and cuts operational costs. The platform’s analytics tools help brands track performance, identify bottlenecks, and continuously refine the customer experience. With Zowie, eCommerce businesses can scale efficiently while keeping customer satisfaction at the center.

FAQs

What is Zowie?
Zowie is an AI-powered customer service platform that helps eCommerce brands automate and enhance customer interactions across chat, email, text, and social media.

How does Zowie improve customer support efficiency?
By automating repetitive questions and workflows, Zowie allows support teams to handle higher volumes of inquiries faster, improving response times and overall productivity.

Can Zowie provide personalized responses?
Yes, Zowie learns from your brand’s data to deliver context-aware, on-brand answers that reflect your tone and messaging.

How many languages does Zowie support?
Zowie supports 175 languages, making it an ideal solution for global brands serving customers across multiple regions.

Does Zowie integrate with existing eCommerce tools?
Yes, Zowie integrates seamlessly with major eCommerce, CRM, and help desk platforms, ensuring a smooth workflow across your existing systems.