Gorgias centralizes all your support tickets in one place and enriches them with lots of extra context about a buyer's profile. Through Gorgias, you can connect directly to your eCommerce store and edit orders, modify subscriptions, and refund payments without leaving your helpdesk.
Gorgias revolutionizes CX with its cutting-edge feature—AI-powered ticket management. This tool places ticket handling on autopilot with AI to instantly prioritize, assign, and tag incoming tickets. Gorgias can transform your team's support workflow with it's automation and drive significant operational efficiency gains.
Seamlessly process returns, dispatch tracking information, generate discount codes, and execute various resolutions effortlessly. Gorgias acts as an all-in-one solution to ensure issue resolution without the hassle of additional clicks or Shopify navigation. Gorgias empowers brands to available everywhere (social media, website, email, SMS, etc) by delivering responsive service across all channels, every hour, and for every inquiry.
Gorgias offers an extensive library of integrations across all apps and platforms in the Shopify ecosystem. You can seamlessly connect over 100 apps with just a few clicks. From Shopify and Yotpo to Klaviyo and Recharge, effortlessly share customer data between tools and make updates without leaving the Gorgias platform. The vast integration library of Gorgias helps you share customer data and always be informed when managing CX tickets and offering resolutions.
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