Gorgias centralizes all your support tickets in one place and enriches them with lots of extra context about a buyer's profile. Through Gorgias, you can connect directly to your eCommerce store and edit orders, modify subscriptions, and refund payments without leaving your helpdesk.
GRIN is the only influencer marketing software built for ecommerce. From discovery & outreach to relationship management & campaigns, product seeding, discount codes & affiliate links, content & rights management, sales tracking & deep analytics - GRIN helps you do it all.
Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. It's ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.
Zendesk Sunshine (formerly Smooch) is a CRM tool focused on conversational commerce. With Sunshine, you can communicate with your customers across any channel quite seamlessly. From SMS, to Telegram, Facebook chat, Whatsapp and Twitter - You can centralize all of your communications in one place.
Coop Commerce is reinventing the world of brand partnerships. With Coop, after a customer checks out, they see products from partner brands. The customer can view or purchase products from those brands which earns you coop credits. You can then use those credits for placements on partner sites.
Repeat's Smart Replenishment platform is designed to turn one-time buyers into repeat customers. Use the tool to analyze order data to determine baseline replenishment intervals that get smarter over time + Give customers a frictionless reordering experience with no account login required.
Postscript is a text marketing solution. Collect subscribers at checkout, on landing pages, using mobile pop-ups and QR codes. Then - Automatically send text messages based on purchase data. Follow up on purchases, abandoned carts, and more by activating default templates or creating new ones.
Metrilo helps eCommerce brands grow by making marketing and customer data actionable, and focusing on retention and higher CLTV. The highly regarded analytics platform helps you identify very clearly where the opportunities are, and the CRM tool enables you to take advantage of those opportunities.
Don’t lose sales when your inventory runs out. Back in Stock makes it easy for customers to sign up for a Back in Stock alert (Email or SMS Text Message). When you restock products the waiting customers are alerted instantly to bring them back to your store and complete the purchase.
Mixpanel is a tool that allows you to analyze how users interact with your website. It’s designed to make teams more efficient by allowing everyone to analyze user data in real-time to identify trends, understand user behavior, and make decisions about your product.
Retention Science has a different take on email marketing. As opposed to other email marketing solutions which send emails on a rule system - Their platform uses AI to automate your emails, outperforming rules-driven campaigns and saving you time—and headache.
Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.
VWO is a conversion optimization solution. From VWO you can run A/B tests, and alter the look of parts of your website, without altering the code. Use funnels, heatmaps and session recordings to understand your shoppers’ hesitations better, which will help you generate stronger A/B testing ideas.
Littledata provides a seamless connection between your Shopify site, marketing channels, and Google Analytics to give you the most accurate view of your analytics & performance. It's used heavily by brands who have a mix of single-purchase items and subscriptions on their site.
WisePops allows you to display a message to any segment of your visitors without any dev needed. Choose which popup you want to use (landing page take-over, exit intent, scroll based popup, etc) then choose the segment you want to show your popup to and track conversions inside the app.
AdRoll centralizes essential marketing and advertising activities, all in one place, serving as mission control for your entire customer journey. By unifying your data, channels, and measurement, AdRoll makes it easier to send the right messages in the right places at the right times.