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Customer Experience
Tools for eCommerce
The customer experience is one of the most important aspects for success in D2C. Check out some of the tools that enable D2C brands to deliver magical experiences to their customers.
Malomo
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Malomo

Shipment tracking platform to reduce CS tickets & drive LTV

Order Management
Customer Experience
Post-Purchase
Post-Purchase
used by
56
brands
Rebuy
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Rebuy

The personalization platform for D2C brands

Crossell / Upsell
Customer Experience
Optimization
Optimization
used by
256
brands
Wonderment
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Wonderment

Advanced order tracking tool

Order Management
Store Experience
Post-Purchase
Post-Purchase
used by
24
brands
Gorgias
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Gorgias

Modern customer support & help desk tool

Help Desk
Customer Experience
CX & Support
CX & Support
used by
400
brands
Awtomic
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Awtomic

Advanced subscription solution

Subscription
Loyalty
Subscription
Subscription
used by
5
brands
Loop
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Loop

Automate your entire return & exchanges process

Order Management
Returns
Post-Purchase
Post-Purchase
used by
84
brands
Siena AI
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Siena AI

Autonomous customer support platform

Help Desk
Customer data
CX & Support
CX & Support
used by
17
brands
Zipchat AI
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Zipchat AI

Smart AI chatbot designed for boosting sales

Help Desk
AI
CX & Support
CX & Support
used by
1
brands