Okendo

What is Okendo?

Okendo helps brands turn shoppers into Superfans by unifying Reviews, Loyalty, Referrals, Quizzes, and Surveys. With AI-powered insights and connected data, brands can build thriving customer communities that strengthen trust and advocacy. On average, Okendo drives a 4X lift in conversion rates and up to 15X ROI, making it the smarter way to transform everyday shoppers into long-term advocates.

Reviews for Customer Feedback

Okendo Reviews makes it easy for brands to collect ratings, photos, and videos directly from customers. Customizable displays help showcase authentic experiences, build trust, and boost conversions, while structured review attributes provide valuable feedback to guide product improvements.

Loyalty & Referral Programs that Drive Engagement

Okendo supports fully customizable loyalty programs that include points-based systems, VIP tiers, and personalized rewards. Referrals add automated prompts and rewards to turn happy customers into brand advocates. Together, these tools give brands more ways to increase retention and fuel organic growth.These loyalty features help drive customer retention, engagement, and repeat purchases.

Quizzes & Surveys for Personalization

Quizzes guide high-intent shoppers to the right products through personalized recommendations, while Surveys capture feedback at key touchpoints. Both tools collect zero-party data that helps brands refine products, improve experiences, and deliver more tailored campaigns.

Powerful Integrations

Okendo offers over 65 integrations, allowing businesses to connect the platform to their existing tech stack and streamline workflows. By integrating with platforms like Shopify and Klaviyo, brands can synchronize data across channels, enhancing their marketing efforts and customer engagement.

Advanced Analytics & Reporting

Okendo provides in-depth reporting across all products, including review performance, loyalty program engagement, referral participation, and quiz/survey responses. Insights help brands understand what drives retention and advocacy, and optimize strategies for long-term growth.

FAQs

How does Okendo help increase conversions?
By showcasing authentic customer reviews, photos, and videos while offering personalized recommendations and loyalty incentives, Okendo helps brands achieve up to a 4X lift in conversion rates and as much as 15X ROI.

Can Okendo collect and display customer reviews?
Yes, Okendo Reviews makes it easy for brands to gather ratings, images, and videos from customers. Review displays are fully customizable and designed to boost credibility and purchase confidence.

Does Okendo offer loyalty and referral programs?
Absolutely. Okendo includes customizable loyalty programs with points, VIP tiers, and rewards, as well as referral tools that encourage customers to share products with friends in exchange for incentives.

How do Okendo quizzes and surveys work?
Quizzes guide shoppers to the right products through personalized recommendations, while surveys gather zero-party data and feedback at key touchpoints. Both tools help brands improve targeting and customer experience.

What integrations does Okendo support?
Okendo integrates with over 65 leading platforms, including Shopify, Klaviyo, Attentive, Gorgias, and more — enabling seamless data sync and cohesive customer journeys across channels.

Does Okendo provide analytics and reporting?
Yes, Okendo offers advanced reporting for reviews, loyalty engagement, referrals, quizzes, and surveys. Brands gain actionable insights to optimize retention, advocacy, and long-term growth strategies.

Who should use Okendo?
Okendo is ideal for ecommerce and D2C brands looking to boost customer trust, gather zero-party data, enhance loyalty, and create a unified customer experience that drives repeat purchases.