Terra Kaffe

Mulberry helps you unlock incremental revenue from your customer base by allowing them to add a protection plan to the items they’re already buying from you. Their simple claims process helps your customers get rapid resolution when something goes wrong, enhancing their loyalty to your brand.

Operations

WooCommerce is a free WordPress plugin that adds e-commerce functionality to your WordPress website so you can have an online store. With just a few clicks, your WordPress website turns into a fully-functional e-commerce website.

Backend

Yotpo does a lot of things now - but at its core, it allows eCommerce stores to collect reviews, ratings, photos, and Q&A from their customers.

CX & Retention

Use Wordpress to design and build your website using blocks without relying on developers. Wordpress also has a very large app store, so you can easily connect apps like Google Analytics or Mailchimp.

Backend

Segment is a Customer Data Platform (CDP). They provide a service that simplifies collecting and using data from the users of your digital properties (websites, apps, etc). With Segment, you can collect, transform, send, and archive your first-party customer data.

Analytics

Hotjar is a behavior analytics and user feedback service that helps you understand the behavior of your website users and get their feedback through tools such as heatmaps, session recordings, and surveys.

Analytics

With Mailchimp you can send newsletters and automated emails. You can build your email list with form or import your known contacts. Mailchimp offers pre-designed email templates and a drag and drop email builder.

Channel Marketing

Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.

Channel Marketing