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TOOL

Richpanel

Self-Service Portal & Help Desk. Automate repetitive queries so agents can focus on complex cases. Easily automate customer support on your site with a Self-Service portal. Allows the repetitive questions to be resolved immediately in real time 24x7. This reduces the demand on support agents and allowing them to focus on the more difficult cases. For agents: consolidate channels and customer data in one place so they don't have to switch tabs and get more work done. Greatly increase your customer satisfaction while significantly decreasing agent case loads.

Richpanel

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Richpanel Pricing

Basic
Best option
$1,500
per month
Basic
Best option
$1,500
per month
Basic
Best option
$1,500
per month
Basic
Best option
$1,500
per month
Basic
Best option
$1,500
per month
All Plans Include:
Email, Chat & Social channels
90 day data history
Macros
Automations
3 users included
Unlimited tickets & Resolutions

Key Brands Leveraging Richpanel

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Used By
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Top Brands
CX & Support

Richpanel

Self-Service Portal & Help Desk
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FEATURED CASE STUDY
Thinx Enhances Customer Support Efficiency with Richpanel

Thinx leveraged Richpanel’s customer support tools to streamline their service operations, reducing response times by 50% and improving customer satisfaction. This partnership led to a more efficient support system and enhanced overall customer experience.

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