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On-Demand Returns Portal
Automate your Shopify returns with a beautiful, on-brand, easy to use returns portal.
Turn Refunds Into Exchanges
Help customers find products they love by offering risk-free exchanges that are as easy and enjoyable as shopping.
Auto-Enforce Return Policies
Save on support. Easily set conditional logic to automatically deliver the right outcome for every return scenario.
Purpose-Built for Shopify
Plugs right into your store to make return processing and accounting a breeze. And we integrate with your favorite apps!
Loop gives you best in-class customer retention tools by helping you design optimal return experiences for every outcome. With 1500+ brands on board and nearly 10M returns processed, Loop is the must trusted returns partner in the Shopify ecosystem.
Our merchants integrate with their favorite apps to simplify logistics, save on shipping costs, enhance the customer experience, improve post-purchase engagement, boost sustainability, enable in-person dropoff, and more.
Loop's pricing plans start at $60/mo and increase from there depending on two factors - your annual return volume and feature needs. Let's explore your unique needs to get you an accurate idea of cost!
Loop allows Shopify brands to automate the entire return & exchanges process. If your customer got the wrong product, make it easy to get the right one. Loop offers 4 ways to return: exchange, shop now, store credit, or refund.