Allbirds

Fairing is a post-purchase survey tool that gets category-leading response rates. With Fairing's Question Stream, over 3,000 DTC brands and 2,000 Shopify Plus brands are getting 40-80% response rates on their post-purchase survey, leading to better data about their sources of growth, their customers, and the potential for future improvements.

Yottaa offers software to speed up your eCommerce website. Their acceleration solutions significantly improve page load speed, resulting in higher conversions and more engaging shopper experiences.

Contentful is content infrastructure. Their platform lets you create, manage and distribute content to any platform. Unlike a CMS, they give you total freedom to create your own content model so you can decide which content you want to manage.

Impact’s partnership platform lets you discover new partners and recruit them with automated nurture campaigns. Contract newcomers and negotiate payout terms. Track the traffic driven on your properties and engage/train partners. Optimize & adjust partner strategy in-app.

Happy Returns lets you automate returns & exchanges via a branded portal. Customize return reasons & refund methods and apply policy rules automatically. Recommend exchanges based on return reason and available inventory. Lastly, connect your carrier to generate shipping labels.

Gladly is a people-centered customer service platform with all channels built-in (email, calls, texts etc). Connect customers to the best representative with full context on what they recently bought and their preferences.

Afterpay is a ‘buy-now-pay-later’ platform that allows customers to pay for their purchases over four, fortnightly instalments. Retailers that offer Afterpay get paid immediately, but are charged a merchant fee of 4.17%. It’s like a modern-day credit card with an interest-free period.

Loop allows Shopify brands to automate the entire return & exchanges process. If your customer got the wrong product, make it easy to get the right one. Loop offers 4 ways to return: exchange, shop now, store credit, or refund.

Findify provides search & personalization solutions for eCommerce.

Heap is an analytics tool that automatically captures all user data on your site. A single snippet grabs every click, swipe, tap and pageview. Heap lets you learn everything about your customers: Who they are, what they do on your site and what actions correlate with conversion & retention.

Wunderkind (formerly BounceX), does a few things - but most famously multi-channel marketing and ads. Their ad inventory is extensive and their team is laser-focused on delivering performance for their clients.

With 10-20x higher limits than typical corporate cards and zero interest, the Brex card gives leading DTC brands the cash flow they need to rapidly grow online sales.

GRIN is the world’s first end-to-end Creator Management platform. From discovering creators to analyzing ROI and every step in between—GRIN is the only platform you need to run a first-class creator program from start to finish.

Privy is one of the leading ecommerce marketing automation platforms that helps D2C brands grow their sales and contact lists, improve their customer shopping experience and automate key aspects of their marketing efforts.

Bluebird helps brands produce low carbon + waste products and create authentic, substantiated sustainability stories. Make better, faster decisions by comparing new product concepts, re-pack ideas, and complex supply chain changes in seconds.

Brands and agencies use Podsights to validate and scale their podcast advertising.

Hotjar is a behavior analytics and user feedback service that helps you understand the behavior of your website users and get their feedback through tools such as heatmaps, session recordings, and surveys.

Mixpanel is a tool that allows you to analyze how users interact with your website. It’s designed to make teams more efficient by allowing everyone to analyze user data in real-time to identify trends, understand user behavior, and make decisions about your product.

With ChannelApe, you get a unified view of all your inventory: How much is coming in from manufacturer and when; how much is on the shelf at your fulfillment center(s), how much is coming back in from returns. Use that to orchestrate fulfillments for consumers, retail stores and wholesale partners. All leading to better cash flow, higher NPS and a better understanding of how the business is doing week to week.

Datadog is a monitoring platform for cloud applications. They bring together data from servers, databases, and third-party services to make your stack entirely observable. This helps DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

Snowplow Insights is the best way to capture and process high-quality behavioral data from all your platforms and products and deliver that data to your cloud destination of choice.

RudderStack is an open-source customer-data platform that provides a holistic view of the customer. From there, activate your customer data in 200+ destination apps like Google Ads, Customer.io, Mailchimp, Segment many more.

Dynamic Yield delivers personalized experiences that turn browsers into shoppers into loyal customers. They syndicate data from multiple sources to power a consistent shopping experience across all channels.

MarketerHire’s data-driven platform gives companies on-demand access to a global network of pre-vetted expert marketers and expert assistants (marketing, design, sales). Trusted by customers such as Thrive Market, Allbirds, Faire, Hello Fresh, Outer, Chanel, Quip, and 5,000+ more high growth startups to Fortune 500s.

Algolia is search software to improve your in-store search experience, increase conversions and order value. Algolia connects to your product catalog, to provide a frictionless search and navigation experience. Create custom logic to promote specific results and merchandise your collection pages.

Superfiliate has built a platform that empowers brands to run end-to-end affiliate, influencer and referral programs, turning every link shared by a creator or customer into a co-branded landing page. Co-branded landing pages create a personalized experience for the shopper as every page has its own unique content, curated products and reviews from the creator, driving a higher conversion rate (by >20-30%) and deepening the sense of partnership between the brand and the creator. Superfiliate also handles campaign management, product seeding, payout management, tracking/ analytics, promotions and much more within the affiliate, influencer and partner workflows. Native integrations with email, sms, subscription, payment, analytics & measurement providers make it seamless to onboard, launch, accelerate growth and measure success.

Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. It's ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.

Outbrain is a web advertising platform that displays boxes of links to pages within websites. It displays links to the sites' pages in addition to sponsored content, generating revenue from the latter.