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Gladly

Gladly is a people-centered customer service platform with all channels built-in (email, calls, texts etc). Connect customers to the best representative with full context on what they recently bought and their preferences.

Gladly

Gladly Media

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Gladly Pricing

Gladly’s Hero Package starts at $180/month, offering multi-channel communication and real-time reporting, with the Superhero Package at $210/month adding a centralized knowledge base and historical data.
Basic
Best option
$1,500
per month
Basic
Best option
$1,500
per month
Basic
Best option
$1,500
per month
Basic
Best option
$1,500
per month
Basic
Best option
$1,500
per month
All Price Plans Include:
Multi-channel communication
Unified customer view
One conversation history across channels
Centralized knowledge base
Real-time and historical reporting
Seamless integration with existing apps

Key Brands Leveraging Gladly

Used By
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Top Brands
CX & Support

Gladly

Customer support solution connected to Shopify
Learn More
Featured Tool Case Study
Streamline Your Contact Center

A multi-brand retail organization streamlined its customer support by consolidating platforms with Gladly, resulting in over 30% cost savings and enhanced agent efficiency. The deployment, completed remotely in just six weeks, integrated new channels like text and self-service while providing agents with immediate access to customer information. Gladly's all-in-one platform reduced complexity, allowing for quick onboarding and flexible scaling during peak seasons. Overall, the transition improved customer experience and operational efficiency.

Gladly Integrations

Learn more about the tech stack integrations that Gladly offers below. Key integrations include Klaviyo, Loop Returns, Recharge Payments, Segment, Shopify, Magento, and Smile IO.

Gladly Alternatives