The 15 best Help desk tools in eCommerce

Help desk

Tools for eCommerce

Gorgias

Gorgias

Modern customer support & ticketing tool

Customer Support

Customer Support

used by

301

brands

Zendesk

Zendesk

Customer support software: Ticketing + knowledge base

Customer Support

Customer Support

used by

257

brands

Intercom

Intercom

Behavior-driven messaging tools and conversational support

Push notifications

Customer Support

Customer Support

used by

52

brands

Tidio

Tidio

Light touch chatbot solution

Customer Support

Customer Support

used by

37

brands

Help Scout

Help Scout

Help desk and FAQ solution

Customer Support

Customer Support

used by

25

brands

HelpDocs

HelpDocs

Customer support & knowledge base solution

Customer Support

Customer Support

used by

23

brands

Gladly

Gladly

Customer support solution connected to Shopify

Customer Support

Customer Support

used by

20

brands

Reamaze

Reamaze

Combines email, social & mobile conversations seamlessly

Customer Support

Customer Support

used by

19

brands

Ada Support

Ada Support

No code AI chatbot

Customer Support

Customer Support

used by

12

brands

Olark

Olark

Chatbot solution for customer support

Customer Support

Customer Support

used by

9

brands

Freshchat

Freshchat

Help desk solution with deep messaging integrations

Customer Support

Customer Support

used by

7

brands

Springboard

Springboard

Pay per ticket customer service for D2C

Customer Support

Customer Support

used by

5

brands

Solvvy

Solvvy

No-code chatbot. Build custom query/answer workflows

Customer Support

Customer Support

used by

5

brands

tawk.to

tawk.to

Light weight live chat app

Customer Support

Customer Support

used by

5

brands

Boostopia

Boostopia

Ticketing and customer support solution

Customer Support

Customer Support

used by

3

brands