Best 19 Customer data Software Tools in eCommerce

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Customer data

Tools for eCommerce

As data gathering becomes more dispersed across different touchpoints, customer data platforms such as Mparticle or Rudderstack are becoming one of the most important parts of the stack in glueing all the data back together to help businesses build a cohesive understanding of each customer.

Black Crow AI

Black Crow AI

Leverage AI to identify anonymous users and boost ROAS

Marketing

Marketing

used by

113

brands

Awtomic

Awtomic

Advanced subscription solution

Subscription

Subscription

used by

5

brands

Clarity

Clarity

Heatmaps & session recordings

Ad optimization

Optimization

Optimization

used by

97

brands

Siena AI

Siena AI

Autonomous customer support platform

CX & Support

CX & Support

used by

17

brands

Rep AI

Rep AI

Shopify's first AI-driven sales concierge

Marketing

Marketing

used by

1

brands

Segment

Segment

Collect, transform & send first-party customer data

Data

Data

used by

125

brands

RudderStack

RudderStack

Open-source customer-data platform

Data

Data

used by

19

brands

Dynamic Yield

Dynamic Yield

Quickly build & test personalized customer experiences

Data

Data

used by

27

brands

PostHog

PostHog

Open source, product analytics platform

Business analytics

Data

Data

used by

53

brands

Customer Tagger

Customer Tagger

Workflows to apply & remove tags to customer records

Data

Data

used by

18

brands

Snowplow

Snowplow

Capture & combine behavioral data from multiple endpoints

Data

Data

used by

230

brands

Fairing

Fairing

Post purchase attribution surveys

Data

Data

used by

29

brands

Simon Data

Simon Data

Unify all your customer data to deliver cohesive experiences

Data

Data

used by

22

brands

Elevar

Elevar

Attribution software to never miss a conversion

Data

Data

used by

200

brands

Customer Fields

Customer Fields

Tools to collect customer data

Customer research

Data

Data

used by

15

brands

Daasity

Daasity

Sophisticated omnichannel analytics

Business analytics

Data

Data

used by

9

brands

Converge

Converge

Better tracking to fix attribution & improve ad performance

Analytics

Analytics

used by

3

brands

StateSet ReSponse

StateSet ReSponse

Instantly respond to your customers with AI

CX & Support

CX & Support

used by

2

brands

StoreHero

StoreHero

Unify your e-commerce sales, marketing data and costs

Business analytics

Analytics

Analytics

used by

0

brands