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Zendesk

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Zendesk is a customer support tool. It's got 2 main features: ticketing and knowledge base. Ticketing: Zendesk gathers customer queries in one place where you can manage and respond to customer questions efficiently. Knowledge base allows you to create an FAQ section to guide your customers.
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About Zendesk

Zendesk is a customer support tool. It's got 2 main features: ticketing and knowledge base. Ticketing: Zendesk gathers customer queries in one place where you can manage and respond to customer questions efficiently. Knowledge base allows you to create an FAQ section to guide your customers.
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Zendesk
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Zendesk Pricing

Zendesk’s Suite Team plan starts at $55/month, providing a ticketing system and AI agents, with the Suite Professional plan at $115/month adding prebuilt analytics dashboards and multiple ticket forms.

Basic
Best option
$1,500
per month

Ticketing SystemEmailContact Form and Web WidgetPrebuilt Analytic DashboardsPrebuilt Apps and IntegrationsOnline Support

Basic
Best option
$1,500
per month

AI AgentsPhone Support with Call RoutingGoogle Analytics for Help CenterMessaging with Live Chat CapabilitiesProactive Messaging to CustomersAutomated Phone Ticket Creation

Basic
Best option
$1,500
per month

Live and Custom AnalyticsSkills-Based RoutingSide ConversationsCustomer Satisfaction Ratings & SurveysService Level Agreements (SLA)Data Location Options

Basic
Best option
$1,500
per month
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