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The best tools used by the best eCommerce brands
The all-in-one oral care product called "the Tesla of toothbrushes". Effortlessly whiten and brush without pain or sensitivity.
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A top rated A/B testing solution.
Yotpo does a lot of things now - but at its core, it allows eCommerce stores to collect reviews, ratings, photos, and Q&A from their customers.
Text based marketing for eCommerce stores. Attentive is used mainly as a way to promote offers via SMS, or otherwise used for abandoned carts or to promote retention. Attentive also directly integrates with eCommerce platforms such as Shopify.
React makes it painless to create interactive UIs. Design simple views for each state in your application, and React will efficiently update and render just the right components when your data changes.
ShopMessage is a marketing automation platform designed for Facebook Messenger. It enables you to engage customers with 2-way dialogue over Facebook Messenger at meaningful points in the customer journey. ShopMessage tracks events on your site and then sends messages based on those events.
Route empowers brands to be intentional about their post-purchase experience with visual order tracking, package protection, effortless claim-filing, and the world’s first universal order history.
Lucky Orange is an analytics tool for eCommerce. The most popular features include automated recordings, heatmaps and conversion funnels. Lucky Orange will automatically create a recording of every visitor and segment recordings so you can see exactly why visitors are not converting.
Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. It's ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.
Hotjar is a behavior analytics and user feedback service that helps you understand the behavior of your website users and get their feedback through tools such as heatmaps, session recordings, and surveys.
Give customers instant answers. Streamline customer support with knowledge base software your customers and team will adore. It's fast, flexible, and super simple to use.
Integrating Amazon Pay offers your customers a payment solution that's universally understood and trusted. With hundreds of millions of Amazon customers, the familiarity that comes with the checkout will reduce friction in your buying journey.
Outbrain is a web advertising platform that displays boxes of links to pages within websites. It displays links to the sites' pages in addition to sponsored content, generating revenue from the latter.
Recart is a tool that enables you to speak with customers via Facebook messenger. Merchants typically use to Recart to let customers know when a Black Friday sale has started, to educate them about products post- purchase, to inform them about new products, or just to send them the latest news.
Bold Upsell enables merchants to upsell customers easily. Choose to have your offers display at the product page or cart page and allow customers to choose variants and quantities from within the upsell offer window.
Recart is a tool that enables you to speak with customers via Facebook messenger. Merchants typically use to Recart to let customers know when a Black Friday sale has started, to educate them about products post- purchase, to inform them about new products, or just to send them the latest news.
Infinite Options allows you to create an unlimited amount of custom product options including text, numbers, calendars, swatches, checkboxes, and dropdown menus. Let shoppers personalize your products for engraving, monograming, custom printing and more.
Afterpay is a ‘buy-now-pay-later’ platform that allows customers to pay for their purchases over four, fortnightly instalments. Retailers that offer Afterpay get paid immediately, but are charged a merchant fee of 4.17%. It’s like a modern-day credit card with an interest-free period.
Loox enables brands to automatically collect customer reviews with photos and display happy customer content on site. Loox gathers authentic product reviews by using smart and fully customizable review request emails. Loox also provides merchants with widgets for showcasing their content.
Stamped.io is a tool to collect customer reviews. It's got nifty features including the ability to capture review feedback directly inside email, or the ability to request reviews via Facebook Messenger. Easily leverage the reviews you've gathered by displaying them on your product pages.
Zendesk Sunshine (formerly Smooch) is a CRM tool focused on conversational commerce. With Sunshine, you can communicate with your customers across any channel quite seamlessly. From SMS, to Telegram, Facebook chat, Whatsapp and Twitter - You can centralize all of your communications in one place.
Gorgias centralizes all your support tickets in one place and enriches them with lots of extra context about a buyer's profile. Through Gorgias, you can connect directly to your eCommerce store and edit orders, modify subscriptions, and refund payments without leaving your helpdesk.
Pushowl is a web push notifications tool built to make abandoned cart recovery a breeze. Target desktop and mobile visitors by sending notifications after they have left your store (retargeting).
Fomo is an ecommerce tool to increase on-site conversion rate. When you install it on your website, users will see popups (most often on the bottom left of their screen) showing you that other people have recently placed an order on the website, hence the name "FOMO".
Tapad enables marketers to identify a brand customer or related household across multiple devices, unlocking key use cases across programmatic targeting, media measurement, attribution, and personalization globally.
ParcelPanel provides your customers with automatic shipment tracking across 700+ carriers. Direct your customers to your embedded tracking page in the local language under your store domain, no need to answer "Where is my order?".
Smile.io powers reward programs for 30,000 merchants across the globe, making it the most popular eCommerce rewards platform in the world. Create a mobile-friendly program that rewards your customers with points, VIP status, and referral bonuses.
Use Bold to generate predictable recurring revenue and customer loyalty with a customizable subscription program that’s unique to your business.
ReCharge Payments is the leading Shopify subscription solution for online businesses. It makes it easy to transform one-time products into subscription options.
Make a great impression on each and every visitor. Easily run tests on your website – for free – so it works better for your customers and your business.
Wonderment is not just any order tracking app - they give you full visibility into your shipments so you can deliver a delightfully unexpected post-purchase experience.
Typeform is a very user-friendly form and survey builder. The design is clean and the features are smart: You can customize your survey in different ways, and you can also create lots of clever interactions using features like "logic jumps" which create unique paths of questions based on answers.
Octane AI is an all-in-one platform to create engaging quizzes, collect data via popups, and send personalised Facebook Messenger and SMS marketing. Create shoppable quizzes that are integrated with your store - without any code.
Justuno is a suite of website conversion tools used to grow your email list, and boost sales. Convert a higher percentage of your visitors using email pop-ups, sign-up bars, exit pop-ups, and timely on-site messaging.
Shogun is a drag-and-drop eCommerce landing page builder. Using Shogun, users can build optimized, high-converting landing pages for their ecommerce stores. You can design landing pages, blog pages, product pages — or your entire Shopify store — with a powerful visual editor.
Many Chat is an SMS marketing tool. Use it to automate & combine Facebook Messenger and SMS to grow your business. Use Many Chat to sell products, book appointments, nurture leads, capture contact info, and build relationships all through messages.
Klarna gives your customers flexibility on payment when purchasing from your store. Customers can split their purchase into manageable installments or pay for your order up to 30 days later. The merchant cost for each purchase is up to 0.30 USD + 3.29% per transaction.
Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.
Bold is subscription software for eCommerce merchants. With Bold, users can sign up for recurring purchases to a product on your site.
Amplitude is one of the most advanced product analytics platforms that helps teams convert, engage, and retain customers. The platform uses behavioral reports to understand users' interactions with products and provides insights to accelerate work on a real-time basis.
Don’t lose sales when your inventory runs out. Back in Stock makes it easy for customers to sign up for a Back in Stock alert (Email or SMS Text Message). When you restock products the waiting customers are alerted instantly to bring them back to your store and complete the purchase.
Mixpanel is a tool that allows you to analyze how users interact with your website. It’s designed to make teams more efficient by allowing everyone to analyze user data in real-time to identify trends, understand user behavior, and make decisions about your product.
Shopify Gift Cards allows you to sell a gift card in your online store like any other product. You can also issue a gift card to a customer for free as a reward or incentive.
Clyde empowers businesses to offer extended warranties and accident protection to their customers. Their plans cover warranty extensions, wear and tear, water damage and even accidents, for up to five years.
Yotpo Loyalty & Referrals (formerly Swell Rewards) helps eCommerce brands maximize LTV by incentivizing repeat purchase, referrals, social engagement, and content creation.
With Mailchimp you can send newsletters and automated emails. You can build your email list with form or import your known contacts. Mailchimp offers pre-designed email templates and a drag and drop email builder.
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