Review tools are essential for Direct-to-Consumer (DTC) brands on Shopify, providing a platform for customers to share their experiences and opinions about products and services. These tools enable brands to collect, manage, and display customer reviews on their website, creating a channel for consumer feedback and engagement.
The importance of review tools in the DTC space is paramount. They build trust and credibility with potential customers by showcasing real user experiences. Positive reviews can significantly boost conversions, as they act as social proof, reassuring new customers about the quality and reliability of a brand's offerings. Additionally, these tools offer valuable insights into customer satisfaction, helping brands identify areas for improvement and foster better customer relationships.
Popular review tools for Shopify brands include Yotpo, which offers a comprehensive solution for collecting and displaying reviews, photos, and Q&A on site. Trustpilot is another well-regarded option, known for its robust review management and analytics capabilities. Bazaarvoice also stands out, especially for its ability to syndicate reviews across a wide network, amplifying customer voices and enhancing brand reach. By integrating these tools, Shopify brands can leverage customer feedback to enhance their reputation, drive sales, and improve their products and services.
Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.
Yotpo’s eCommerce retention marketing platform enables brands of all sizes to strengthen their relationships with consumers. With unified, data-driven solutions for Reviews and Visual UGC, Loyalty & Referrals, SMS and Email, and Subscriptions, Yotpo helps brands deliver winning, cohesive experiences that drive eCommerce growth and customer retention.
Turn customers into Superfans with Okendo, the unified customer marketing platform for reviews, referrals, loyalty, quizzes, and surveys, making it easy to cultivate advocacy, scale word-of-mouth, and maximize lifetime value. 8,000+ Shopify brands use Okendo to mobilize their customers for faster and more efficient growth, including SKIMS, Liquid Death, and Oh Polly.
Stamped.io is a tool to collect customer reviews. It's got nifty features including the ability to capture review feedback directly inside email, or the ability to request reviews via Facebook Messenger. Easily leverage the reviews you've gathered by displaying them on your product pages.
Junip is a review app for eCommerce. Junip allows you to share in-depth reviews that leverage photos, videos & custom questions directly on-site. Junip's review solicitations via emails & forms are engineered to convert to help you get the most out of your customers.
Trustpilot is a tool to collect reviews from customers. Those reviews are leveraged on-site to increase conversion rates or used to increase visibility with Google. Trustpilot automatically sends review invitation emails and reminders to make it easy for your customers to leave feedback.
Loox enables brands to automatically collect customer reviews with photos and display happy customer content on site. Loox gathers authentic product reviews by using smart and fully customizable review request emails. Loox also provides merchants with widgets for showcasing their content.
Unified email, SMS, and reviews for eCommerce. Better features. Better support. Better customer experience.
