What is REVIEWS.io?

REVIEWS.io is a dynamic customer review management platform that aids Shopify merchants in enhancing their brand's reputation through authentic user-generated content (UGC). Leveraging advanced technologies, REVIEWS.io simplifies the collection and display of real-time customer feedback directly on e-commerce sites, providing valuable social proof that can increase trust and sales.

Trust-Building Features

Seamless Review Collection

Automatically solicit reviews via email or SMS post-purchase, ensuring that customer feedback is continuously gathered without manual intervention. The platform supports various types of reviews, including product-specific feedback and company-wide testimonials, which are vital for building consumer trust and enhancing SEO.

UGC Integration

With tools to gather and showcase customer photos and videos alongside reviews, REVIEWS.io enhances product pages and marketing materials. This UGC can be easily integrated into shoppable galleries, providing authentic visual proof that resonates with prospective customers and drives conversions.

Advanced Reputation Management

Maintain control over your online presence by managing reviews across multiple platforms, including Google and Facebook. The platform offers features to handle negative feedback proactively, helping to safeguard your brand's reputation.

Enhanced Engagement Tools

Smart Review Publishing

Publish and respond to reviews efficiently with features that enhance visibility on search engines and social media platforms. This amplifies positive customer experiences, turning reviews into a powerful marketing tool.

Robust Integrations

Connect seamlessly with Shopify and other essential e-commerce tools like Klaviyo and LoyaltyLion to streamline workflows and enhance the effectiveness of marketing campaigns. This integration capability ensures that REVIEWS.io works smoothly within your existing tech stack, augmenting the power of reviews without the need for complex technical setups.

Innovative Analytics and Insights

Track the impact of reviews with detailed analytics that offer insights into customer satisfaction and campaign performance. This data is crucial for continuously optimizing strategies to boost retention and attract new customers.