Jimmy Joy

Fairing is a post-purchase survey tool that gets category-leading response rates. With Fairing's Question Stream, over 3,000 DTC brands and 2,000 Shopify Plus brands are getting 40-80% response rates on their post-purchase survey, leading to better data about their sources of growth, their customers, and the potential for future improvements.

Gorgias is of the most expensive helpdesks for D2C brands. It centralizes all your support tickets in one place and enriches them with lots of extra context about a buyer's profile. Through Gorgias, you can connect directly to your eCommerce store and edit orders, modify subscriptions, and refund payments without leaving your helpdesk.

Yotpo’s eCommerce retention marketing platform enables brands of all sizes to strengthen their relationships with consumers. With unified, data-driven solutions for Reviews and Visual UGC, Loyalty & Referrals, SMS and Email, and Subscriptions, Yotpo helps brands deliver winning, cohesive experiences that drive eCommerce growth and customer retention.

In Cart Upsell watches what is in each shoppers' cart. When they start the checkout process by going to your cart, In Cart Upsell presents a relevant product to add to the basket in a non-intrusive way.

Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy and you'll start getting data in minutes.

In short, Shopify Plus is for very successful Shopify businesses. Shopify Plus can handle over 10,000 transactions per minute, can operate with unlimited staff accounts and includes personalised, dedicated help and support which makes it the perfect platform for a large business.

Amplitude is one of the most advanced product analytics platforms that helps teams convert, engage, and retain customers. The platform uses behavioral reports to understand users' interactions with products and provides insights to accelerate work on a real-time basis.

Helpscout is a customer-centric customer support solution. Use it to connect multiple emails to one single platform and collate all customer queries in one place. Build an extensive database of customer how-to's and resources, and dynamically share those resources via a sleek chat bot.

With Mailchimp you can send newsletters and automated emails. You can build your email list with form or import your known contacts. Mailchimp offers pre-designed email templates and a drag and drop email builder.

Sumo provides tools to grow your site. Their most popular tool/plugin is an email capture tool. It's free and easy to implement. They have apps for Wordpress and Shopify.

Rebuy is the ultimate personalization platform for Shopify brands. Rebuy provides AI-powered tools to enhance customer experiences through personalized product recommendations, smart search functions, dynamic bundling, and automated marketing strategies like upselling and cross-selling. Rebuy's suite of fully-integrated tools increases revenue, average order value, and customer retention for D2C brands.

GRIN is the world’s first end-to-end Creator Management platform. From discovering creators to analyzing ROI and every step in between—GRIN is the only platform you need to run a first-class creator program from start to finish.

Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. It's ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.

Elfsight has an incredible library of over 60 widgets that work seamlessly across any platform (Shopify, WooCommerce, Webflow etc). From age verification widgets to review widgets and social feed display widgets - You can do a lot with Elfsight without the need for a developer.

Littledata provides a seamless connection between your Shopify site, marketing channels, and Google Analytics to give you the most accurate view of your analytics & performance. It's used heavily by brands who have a mix of single-purchase items and subscriptions on their site.

Fospha is a marketing measurement platform powered by data science​ that enables D2C brands to optimise their digital marketing performance

A top rated A/B testing solution

Smile.io powers reward programs for 30,000 merchants across the globe, making it the most popular eCommerce rewards platform in the world. Create a mobile-friendly program that rewards your customers with points, VIP status, and referral bonuses.

Shoplift is Shopify's first fully integrated conversion optimization platform. Convert browsers into buyers with A/B testing and personalization beyond your wildest theme.

Crazy Egg provides tools to record and analyze user behavior to improve your website. The heatmaps, scrollmaps, and other visual reports will show you exactly how your customers responding to elements on your site.

Conversion Bear is built to maximize sales for D2C brands with its range of conversion optimization apps. From upselling and cross-selling to trust badges and currency converters, Conversion Bear offers tools to enhance the shopping experience and drive more sales. Its intuitive setup and comprehensive analytics ensure brands can see immediate improvements.

SendGrid provides and manages an email server on your company's behalf, so your communications with customers are reliably sent and delivered as needed. It's perfect when you need to send transactional emails, password recovery emails or notifications to users from your website.

Hotjar is a behavior analytics and user feedback service that helps you understand the behavior of your website users and get their feedback through tools such as heatmaps, session recordings, and surveys.

Recharge is the leading Shopify subscription solution for online businesses. It makes it easy to transform one-time products into subscription options.

Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.

With OrderLogic you can specify minimums and maximums as well as multiple constraints for products, insuring you only sell what you intend.

The central source of truth for your eCommerce store, view all your meaningful data from a customizable dashboard or mobile app. In addition to all that, the Triple Whale pixel gives you accurate first/last click attribution to help increase your ROI on ad spend.