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Best 29 Store Experience Apps For Shopify

Customer and website experience tools are integral for direct-to-consumer (DTC) brands in crafting and optimizing the online journey of their customers. These tools encompass a broad range of functionalities, from analyzing website user behavior to providing real-time customer support. They include features for website heatmapping, session recording, customer feedback collection, live chat services, and personalized content delivery.

For DTC brands, these tools play a critical role in understanding and enhancing the customer experience. They provide valuable insights into how customers interact with the website, identifying potential pain points and areas for improvement. By optimizing the website experience, brands can increase engagement, reduce bounce rates, and ultimately drive conversions and customer loyalty.

Your store is where the money’s made. You need to make sure it is as stunning and as useful as it could possibly be. That’s where “store experience” tools come in. Tools like the Strava app help you draw in your community of athletes; and other tools like Wonderment make everything post-purchase (order tracking etc) a joy for the consumer.

Wonderment logo

Wonderment

Order issues. Late shipments. Boring carrier tracking pages. These drive up your support and acquisition costs-- and lead to unhappy customers. Wonderment helps you convert more sales, de-stress your CX team and retain more customers with estimated delivery dates, proactive order tracking, and branded transactional communications.

Used By 21 Brands
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Malomo logo

Malomo

Stop sending 20% of your website traffic to boring carrier tracking pages and start sending them to a branded order tracking page that displays your branding, upsells, social media, blog posts, loyalty programs, and more. Your CX team will thank you.Malomo helps you get ahead of shipping issues, brand your order tracking experience, and reconvert shoppers while they wait for their package to arrive.

Used By 6 Brands
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Smile IO logo

Smile IO

Smile.io powers reward programs for 30,000 merchants across the globe, making it the most popular eCommerce rewards platform in the world. Create a mobile-friendly program that rewards your customers with points, VIP status, and referral bonuses.

Used By 106 Brands
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Storetasker logo

Storetasker

Storetasker found the best Shopify developers, so you don’t have to. Agency quality, at freelancer prices. For projects big and small. Storetasker matches you to the Expert best fit for your project (often within a few hours).

Used By 12 Brands
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Appikon Back in Stock logo

Appikon Back in Stock

Appikon is designed to enhance inventory management and sales for D2C brands. It offers powerful tools like back-in-stock alerts and pre-order options, helping brands capture lost sales and maintain customer interest. Appikon's user-friendly interface and detailed analytics ensure brands can optimize their inventory strategies effortlessly.

Used By 1 Brands
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Back in Stock logo

Back in Stock

Don’t lose sales when your inventory runs out. Back in Stock makes it easy for customers to sign up for a Back in Stock alert (Email or SMS Text Message). When you restock products the waiting customers are alerted instantly to bring them back to your store and complete the purchase.

Used By 220 Brands
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Tapcart logo

Tapcart

Tapcart has been called the "Shopify for mobile apps" and it's drag-and-drop platform let brands customize their mobile app including layout, product detail pages, integrate checkout options, include product reviews, and even add other branded content (i.e., blogs, lookbooks, videos, live video, and more). Tapcart also lets merchants sync directly from Shopify in realtime so inventory, products, and collection are all up-to-date.

Used By 80 Brands
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Weglot logo

Weglot

Weglot is a powerful website translation platform that allows businesses to quickly and seamlessly create multilingual websites. With automatic translation, easy content management, and compatibility with all major CMS platforms, Weglot helps improve global reach without the need for coding. It’s trusted by thousands of brands to deliver fast, accurate, and SEO-friendly translations.

Used By 60 Brands
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Yottaa logo

Yottaa

Yottaa offers software to speed up your eCommerce website. Their acceleration solutions significantly improve page load speed, resulting in higher conversions and more engaging shopper experiences.

Used By 56 Brands
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