Customer and website experience tools are integral for direct-to-consumer (DTC) brands in crafting and optimizing the online journey of their customers. These tools encompass a broad range of functionalities, from analyzing website user behavior to providing real-time customer support. They include features for website heatmapping, session recording, customer feedback collection, live chat services, and personalized content delivery.
For DTC brands, these tools play a critical role in understanding and enhancing the customer experience. They provide valuable insights into how customers interact with the website, identifying potential pain points and areas for improvement. By optimizing the website experience, brands can increase engagement, reduce bounce rates, and ultimately drive conversions and customer loyalty.
Your store is where the money’s made. You need to make sure it is as stunning and as useful as it could possibly be. That’s where “store experience” tools come in. Tools like the Strava app help you draw in your community of athletes; and other tools like Wonderment make everything post-purchase (order tracking etc) a joy for the consumer.
Stop sending 20% of your website traffic to boring carrier tracking pages and start sending them to a branded order tracking page that displays your branding, upsells, social media, blog posts, loyalty programs, and more. Your CX team will thank you.Malomo helps you get ahead of shipping issues, brand your order tracking experience, and reconvert shoppers while they wait for their package to arrive.
Smile.io powers reward programs for 30,000 merchants across the globe, making it the most popular eCommerce rewards platform in the world. Create a mobile-friendly program that rewards your customers with points, VIP status, and referral bonuses.
Appikon is designed to enhance inventory management and sales for D2C brands. It offers powerful tools like back-in-stock alerts and pre-order options, helping brands capture lost sales and maintain customer interest. Appikon's user-friendly interface and detailed analytics ensure brands can optimize their inventory strategies effortlessly.
Don’t lose sales when your inventory runs out. Back in Stock makes it easy for customers to sign up for a Back in Stock alert (Email or SMS Text Message). When you restock products the waiting customers are alerted instantly to bring them back to your store and complete the purchase.
Tapcart has been called the "Shopify for mobile apps" and it's drag-and-drop platform let brands customize their mobile app including layout, product detail pages, integrate checkout options, include product reviews, and even add other branded content (i.e., blogs, lookbooks, videos, live video, and more). Tapcart also lets merchants sync directly from Shopify in realtime so inventory, products, and collection are all up-to-date.
Weglot is a powerful website translation platform that allows businesses to quickly and seamlessly create multilingual websites. With automatic translation, easy content management, and compatibility with all major CMS platforms, Weglot helps improve global reach without the need for coding. It’s trusted by thousands of brands to deliver fast, accurate, and SEO-friendly translations.
Yottaa offers software to speed up your eCommerce website. Their acceleration solutions significantly improve page load speed, resulting in higher conversions and more engaging shopper experiences.
Kiwi improves your customers’ shopping experience with customizable sizing chart, fit recommender, and more. No more guessing, no more returns.
Wistia is a video hosting solution. Its specifically designed to serve companies using video on their websites for marketing, support, and sales. Use trackable CTAs to drive traffic to the right destinations and use Wistia’s in-depth analytics to see how your audience interacts with your videos
Order issues. Late shipments. Boring carrier tracking pages. These drive up your support and acquisition costs-- and lead to unhappy customers. Wonderment helps you convert more sales, de-stress your CX team and retain more customers with estimated delivery dates, proactive order tracking, and branded transactional communications.
With OrderLogic you can specify minimums and maximums as well as multiple constraints for products, insuring you only sell what you intend.
Storetasker found the best Shopify developers, so you don’t have to. Agency quality, at freelancer prices. For projects big and small. Storetasker matches you to the Expert best fit for your project (often within a few hours).
Smart Tabs organizes your Shopify store’s product information into easily navigable tabs, improving the user experience. Display product details, reviews, and additional information in a clean and organized layout. Enhance your product pages and help customers make informed purchasing decisions with Smart Tabs.
Globo Mega Menu offers advanced menu customization for your Shopify store, enabling you to create visually appealing and highly functional navigation menus. Enhance the user experience by organizing products and categories in an intuitive and attractive layout. Boost your store’s navigation efficiency and design with Globo Mega Menu’s versatile features.
qikify Mega Menu enhances your Shopify store’s navigation with customizable and responsive mega menus. Organize your products and categories in a user-friendly layout, making it easier for customers to find what they’re looking for. Improve your store’s usability and aesthetics with qikify Mega Menu’s flexible design options.
Buddha Mega Menu allows you to create visually appealing and highly functional mega menus for your Shopify store. Organize your products and categories in a user-friendly layout, making navigation easier for your customers. Enhance your store’s usability and aesthetic with customizable mega menu options from Buddha Mega Menu.
Section Store allows you to create and manage custom sections on your Shopify store’s pages, enhancing the design and functionality without any coding. Easily add, remove, and customize sections to tailor your store’s layout to your brand’s needs. Improve your store’s appearance and user experience with Section Store’s flexible section management tools.
Easy Tabs organizes your Shopify store’s product information into easily navigable tabs, improving the user experience. Display product details, reviews, and additional information in a clean and organized layout. Enhance your product pages and help customers make informed purchasing decisions with Easy Tabs.
The Essential Countdown Timer Bar is a powerful Shopify app designed to create urgency and boost sales through countdown timers. By implementing timers on product pages, carts, or as announcement banners, it encourages customers to make quick purchasing decisions, effectively reducing cart abandonment and increasing conversions. With customizable options for scheduling, style, and display, businesses can strategically use this tool during promotions, launches, or special events to enhance their marketing efforts and drive revenue.
MAPPY: Dealer & Store Locator is a Shopify app developed by BSS Commerce that helps ecommerce brands create an interactive store locator page. It allows businesses to add multiple store locations, either individually or in bulk via CSV, and provides customers with easy search, filter, and navigation features, including auto-detecting nearby stores based on IP. It also supports customizable Google Maps integration, multi-language translation, and customer search history tracking for better insights.
Transform the way your customers shop with Side Cart Bear, the ultimate Shopify app designed to elevate your store's user experience. Side Cart Bear helps you add a customizable side cart to your store’s pages, making shopping easier and more engaging for your customers.
Urgency Bear Countdown Timer is a free Shopify app that helps increase conversion rates by creating a sense of urgency through countdown timers and stock countdowns. By displaying a sales countdown timer and real-time stock levels, the app leverages FOMO (fear of missing out) to push customers into making quicker purchasing decisions. The app is fully customizable, allowing you to match the countdown's design and placement to your store's branding, and it offers flexibility to hide the stock countdown on specific product pages.
Ultimate Sticky Add to Cart by Conversion Bear enhances the checkout process for Shopify stores by adding a sticky "Add to Cart" button visible on all product pages, regardless of screen size. This tool helps boost conversions by enabling quick purchases, integrating with analytics tools, and offering customizable options like countdown timers to create urgency. It's easy to set up with no coding required, making it a seamless addition to any e-commerce store looking to improve sales and user experience.
Bundle Bear - Volume Discounts helps merchants increase sales by offering customizable product bundles and volume discounts. With features like mix-and-match discounts, tiered pricing, and free gift incentives, the app motivates customers to purchase more. Bundle Bear also supports stacking multiple discounts and setting up storewide or product-specific offers, making it an effective tool for boosting average order value and overall revenue.
Free Shipping Bear is designed to increase average order value (AOV) by displaying free shipping offers through a cart progress sticky bar. The app allows merchants to set multiple cart goals based on the country, keeping customers engaged by showing their progress as they add products to their cart. With easy customization and setup, Free Shipping Bear is a user-friendly solution for boosting sales and enhancing the customer shopping experience.
Discount Announcement Bear is a free Shopify app that helps merchants drive customer engagement by displaying key promotions, discounts, or events through a customizable announcement bar. The app offers easy setup with fully adjustable layouts, fonts, and colors to match your store's branding, ensuring that your promotions stand out on any device. Whether you need a top or bottom bar, Discount Announcement Bear makes it simple to highlight important information and boost customer interaction.
Checkout Bear is a Shopify app designed to enhance the checkout experience by adding powerful extensions and customizations aimed at boosting conversions. It allows merchants to offer upsells, free gifts, and special offers directly on the checkout page to increase average order value (AOV). The app also includes features like trust badges, product reviews, countdown timers, and editable line items, all aimed at increasing customer confidence and urgency to purchase. With Checkout Bear, you can optimize your checkout UI for higher sales.
Appikon - Pre-Order is designed to help Shopify merchants manage pre-orders and waitlists for out-of-stock, coming-soon, or back-ordered products. The app seamlessly replaces the "Add to Cart" button with a "Pre-Order" option, allowing brands to capture customer interest and secure revenue even when items aren't immediately available. With easy installation, no coding required, and features like customizable buttons, discounts for pre-orders, and email capture for order confirmations, Appikon makes it simple to boost sales and manage inventory efficiently.
Boost your average order value in minutes with Pre and Post Purchase Upsells. Inspire your customers to add related products/ accessories across Product page, Cart and Thank you pages, and increase units per transaction. No order or upsell limits, with transparent fixed pricing, every upsell dollar is yours! On Shopify Plus? You can supercharge your Checkout page with upsells and social proof, and enjoy unmatched Checkout Extensibility support. Watch incremental revenue grow live with our real-time analytics dashboards.
Everything you need to build a better D2C brand, business and tech stack.
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