ActiveCampaign's platform gives businesses of all sizes access to hundreds of pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for powerful segmentation and personalization across social, email, messaging, chat, and text.
Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.
Drip enables merchants to send the messages to the right customer groups on the best channel (email, SMS, chatbot). The customer groups can be defined on the basis of segments, activities, demographics and more. Drip’s website tracking tracks customer activity and loyalty through simple dashboards.
Zendesk is a customer support tool. It's got 2 main features: ticketing and knowledge base. Ticketing: Zendesk gathers customer queries in one place where you can manage and respond to customer questions efficiently. Knowledge base allows you to create an FAQ section to guide your customers.
OptinMonster is the best lead-generation plugin for WordPress. It's used by over 1m websites and allows you to create attention grabbing forms to drive lead-generation. Easily run A/B tests to identify top performing popups, and use other features like the "spin-the-wheel" popup to capture leads.
Trustpilot is a tool to collect reviews from customers. Those reviews are leveraged on-site to increase conversion rates or used to increase visibility with Google. Trustpilot automatically sends review invitation emails and reminders to make it easy for your customers to leave feedback.