Hayley Menzies

Zendesk is a customer support tool. It's got 2 main features: ticketing and knowledge base. Ticketing: Zendesk gathers customer queries in one place where you can manage and respond to customer questions efficiently. Knowledge base allows you to create an FAQ section to guide your customers.

Don’t lose sales when your inventory runs out. Back in Stock makes it easy for customers to sign up for a Back in Stock alert (Email or SMS Text Message). When you restock products the waiting customers are alerted instantly to bring them back to your store and complete the purchase.

Airboxr is a data automation platform for DTC founders and marketers. It connects to Shopify, ad channels, and email platforms to uncover opportunities and automate daily reporting... right within your spreadsheets.

Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. Its ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.

Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.

Justuno is an on-site Conversation Rate Optimization Data Platform that converts more of your visitors into leads and sales leveraging 1st party data. Justuno allows merchants to create and serve a highly-targeted personalized experience leveraging pop-ups, banners, in-line displays, intelligent product upsells, cross-sells, and product recommendations powered by A.I. that lead to higher conversions.

Hotjar is a behavior analytics and user feedback service that helps you understand the behavior of your website users and get their feedback through tools such as heatmaps, session recordings, and surveys.

Bluebird helps brands produce low carbon + waste products and create authentic, substantiated sustainability stories. Make better, faster decisions by comparing new product concepts, re-pack ideas, and complex supply chain changes in seconds.

Klarna gives your customers flexibility on payment when purchasing from your store. Customers can split their purchase into manageable instalments or pay for your order up to 30 days later. The merchant cost for each purchase is up to 0.30 USD + 3.29% per transaction.