Hapa Kristin

Zendesk is a customer support tool. It's got 2 main features: ticketing and knowledge base. Ticketing: Zendesk gathers customer queries in one place where you can manage and respond to customer questions efficiently. Knowledge base allows you to create an FAQ section to guide your customers.

Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. Its ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.

Text based marketing for eCommerce stores. Attentive is used mainly as a way to promote offers via SMS, or otherwise used for abandoned carts or to promote retention. Attentive also directly integrates with eCommerce platforms such as Shopify.

Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.

Create a destination for influencers, customers and fans to learn about your perks and apply to your affiliate and brand ambassador programs with Shopify Collabs.

All-in-one Shopify marketing app that can easily replace several apps with one lower fee for 5 apps. It helps brands to build loyalty and referral systems, building wishlists, sending personalized emails based on triggers (drop in price, back in stock etc) and finally with collecting customer reviews and UGC.