Oura

Zendesk is a customer support tool. It's got 2 main features: ticketing and knowledge base. Ticketing: Zendesk gathers customer queries in one place where you can manage and respond to customer questions efficiently. Knowledge base allows you to create an FAQ section to guide your customers.

Narvar creates pre & post-purchase solutions to drive long-term loyalty. "Ship" lets you surface delivery dates on key pages; "Track" lets you keep customers up to date on their orders; "Return" removes friction with a self-service solution that simplifies the customer experience.

Affirm boasts that it can boost the average order value (AOV) customers spend when they’re shopping at your store by giving them a way to purchase your products with credit, but at a (potentially) lower cost than they would with a credit card.

FullStory tells you everything you need to know about your digital experience. Improve conversion rates by pinpointing where users struggle to move through your funnels and prioritizing your efforts based on severity of impact.

Amplitude is one of the most advanced product analytics platforms that helps teams convert, engage, and retain customers. The platform uses behavioral reports to understand users' interactions with products and provides insights to accelerate work on a real-time basis.

Braintree is the only way to offer buyers the most popular payment methods -- including PayPal, Venmo (in the US), credit & debit cards, and digital wallets -- in a single integration. Braintree's checkout is designed to be seamless and secure, whether you choose their UI or tailor-make your own.

Survey and NPS software that helps you capture more customer feedback and deliver a better experience. Send surveys by email, link or in chat or run targeted surveys on websites, in web apps or in mobile apps.

Braze is a cross-platform messaging solution built for today’s on-demand, always-connected customers. Access live views of every customer, enable intuitive customer journey building and receive insights on how to steer conversations with every customer.

Ada is the new front line of your customer experience, empowering businesses to provide personalized experiences at scale - in a snap! Ada's no-code, AI chatbot improves CX, reduces costs, and drives revenue - while freeing live agents to have greater impact.

Next.js is an open-source React based JavaScript framework created by Vercel. Next.js boasts many features that align with the specs required for eCommerce projects, including; Live collaboration tooling, image optimization for seamless product discovery, built-in internationalization, and built-in analytics.

Hotjar is a behavior analytics and user feedback service that helps you understand the behavior of your website users and get their feedback through tools such as heatmaps, session recordings, and surveys.

Segment is a Customer Data Platform (CDP). They provide a service that simplifies collecting and using data from the users of your digital properties (websites, apps, etc). With Segment, you can collect, transform, send, and archive your first-party customer data.