Figs is transforming the healthcare experience by creating innovative, comfortable and supremely functional medical apparel for modern medical professionals.
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The best tools used by the best eCommerce brands
Figs is transforming the healthcare experience by creating innovative, comfortable and supremely functional medical apparel for modern medical professionals.
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Don’t lose sales when your inventory runs out. Back in Stock makes it easy for customers to sign up for a Back in Stock alert (Email or SMS Text Message). When you restock products the waiting customers are alerted instantly to bring them back to your store and complete the purchase.
Loop allows Shopify brands to automate the entire return & exchanges process. If your customer got the wrong product, make it easy to get the right one. Loop offers 4 ways to return: exchange, shop now, store credit, or refund.
VWO is a conversion optimization solution. From VWO you can run A/B tests, and alter the look of parts of your website, without altering the code. Use funnels, heatmaps and session recordings to understand your shoppers’ hesitations better, which will help you generate stronger A/B testing ideas.
Contentful is content infrastructure. Their platform lets you create, manage and distribute content to any platform. Unlike a CMS, they give you total freedom to create your own content model so you can decide which content you want to manage.
Crazy Egg provides tools to record and analyze user behavior to improve your website. The heatmaps, scrollmaps, and other visual reports will show you exactly how your customers responding to elements on your site.
Afterpay is a ‘buy-now-pay-later’ platform that allows customers to pay for their purchases over four, fortnightly instalments. Retailers that offer Afterpay get paid immediately, but are charged a merchant fee of 4.17%. It’s like a modern-day credit card with an interest-free period.
Optimizely offers powerful, easy to use solutions, to test what messages, imagery, and offers help increase conversion, retention, and lifetime value.
Swiftype Site Search helps you sell more and surface relevant content for your readers and followers. With their language modeling intelligence you can expect that your customers to be able to search intuitively and always find the content they’re looking for.
Make a great impression on each and every visitor. Easily run tests on your website – for free – so it works better for your customers and your business.
Tatari has turned TV advertising into a digital-like experience: measured, real-time, and with the ability to manage your campaign in small or big doses.
Mixpanel is a tool that allows you to analyze how users interact with your website. It’s designed to make teams more efficient by allowing everyone to analyze user data in real-time to identify trends, understand user behavior, and make decisions about your product.
Activate referrals anywhere on your site. From incorporating friend referral to your site navigation, or within a post-purchase prompt, Use out-of-the-box or customised email designs to take advantage of event-based triggers to power more communications to customers.
React makes it painless to create interactive UIs. Design simple views for each state in your application, and React will efficiently update and render just the right components when your data changes.
Use Wordpress to design and build your website using blocks without relying on developers. Wordpress also has a very large app store, so you can easily connect apps like Google Analytics or Mailchimp.
SendGrid provides and manages an email server on your company's behalf, so your communications with customers are reliably sent and delivered as needed. It's perfect when you need to send transactional emails, password recovery emails or notifications to users from your website.
Integrating Amazon Pay offers your customers a payment solution that's universally understood and trusted. With hundreds of millions of Amazon customers, the familiarity that comes with the checkout will reduce friction in your buying journey.
Built on core capabilities rooted in connectivity, data access, identity, and data stewardship, LiveRamp is a suite of enterprise software solutions that enables data to be safely, easily, and securely connected for activation, measurement, and analytics.
Text based marketing for eCommerce stores. Attentive is used mainly as a way to promote offers via SMS, or otherwise used for abandoned carts or to promote retention. Attentive also directly integrates with eCommerce platforms such as Shopify.
Hotjar is a behavior analytics and user feedback service that helps you understand the behavior of your website users and get their feedback through tools such as heatmaps, session recordings, and surveys.
Algolia is search software to improve your in-store search experience, increase conversions and order value. Algolia connects to your product catalog, to provide a frictionless search and navigation experience. Create custom logic to promote specific results and merchandise your collection pages.
Shogun is a drag-and-drop eCommerce landing page builder. Using Shogun, users can build optimized, high-converting landing pages for their ecommerce stores. You can design landing pages, blog pages, product pages — or your entire Shopify store — with a powerful visual editor.
accessiBe is a web Accessibility Solution for WCAG Compliance (web content accessibility guidelines). The accessibility interface is responsible for all the UI and design-related adjustments, while the AI-powered background process handles optimizations for screen-reader and for keyboard navigation
Segment is a Customer Data Platform (CDP). They provide a service that simplifies collecting and using data from the users of your digital properties (websites, apps, etc). With Segment, you can collect, transform, send, and archive your first-party customer data.
Retention Science has a different take on email marketing. As opposed to other email marketing solutions which send emails on a rule system - Their platform uses AI to automate your emails, outperforming rules-driven campaigns and saving you time—and headache.
Olark is a chatbot solution engineered to make it easy to connect with customers. Key features include custom pre-chat forms, triggered messages, offline messaging and transcript archiving.
Turn is now "Amobee". Amobee unifies all advertising channels—including TV, programmatic and social—across all formats and devices, providing marketers with streamlined, advanced media planning capabilities powered by in-depth analytics and proprietary audience data.
With Neat A/B Testing, you can test your pricing, copy, images, product page layouts, and homepage layout to find out what sells the best.
Yotpo does a lot of things now - but at its core, it allows eCommerce stores to collect reviews, ratings, photos, and Q&A from their customers.
Yotpo Loyalty & Referrals (formerly Swell Rewards) helps eCommerce brands maximize LTV by incentivizing repeat purchase, referrals, social engagement, and content creation.
Search & Merchandising for Fast Growing Online Brands. The most sophisticated brands use InstantSearch+ to optimize the entire shopping experience
Rise.ai enables your eCommerce store to quickly establish a store Credit & loyalty program. With Rise.ai you harness the power of gift cards to increase revenue & loyalty and to drive new customers to your store.
Affirm boasts that it can boost the average order value (AOV) customers spend when they’re shopping at your store by giving them a way to purchase your products with credit, but at a (potentially) lower cost than they would with a credit card.
Nosto is an eCommerce solution that allows marketers to deliver personalized shopping experiences to their customers. The Nosto engine is able to predict - and automatically deliver - the most relevant experiences to customers in real-time to increase customer engagement and maximize revenue.
Tapad enables marketers to identify a brand customer or related household across multiple devices, unlocking key use cases across programmatic targeting, media measurement, attribution, and personalization globally.
Netlify is a headless commerce solution, that gives your store near instantaneous page loads. The speed comes from Headless systems communicating with decoupled frontends via APIs.
In short, Shopify Plus is for very successful Shopify businesses. Shopify Plus can handle over 10,000 transactions per minute, can operate with unlimited staff accounts and includes personalised, dedicated help and support which makes it the perfect platform for a large business.
Heap is an analytics tool that automatically captures all user data on your site. A single snippet grabs every click, swipe, tap and pageview. Heap lets you learn everything about your customers: Who they are, what they do on your site and what actions correlate with conversion & retention.
Find and engage over one billion relevant users across premium publishers at massive scale on the world leading native discovery platform.
Privy gives you tools to grow your email list faster and increase average order size with popups, coupons, and more. It also sends abandoned cart emails automatically and can send triggered text messages based on abandoned carts.
Zendesk is a customer support tool. It's got 2 main features: ticketing and knowledge base. Ticketing: Zendesk gathers customer queries in one place where you can manage and respond to customer questions efficiently. Knowledge base allows you to create an FAQ section to guide your customers.
The Amazon Associates Program helps content creators, publishers and bloggers monetize their traffic. Associates use easy link-building tools to direct their audience to their recommendations, and earn from qualifying purchases and programs
Turn your Instagram content and UGC into shoppable galleries for your online store. Track creators and gifting programs, secure the rights to UGC, and get advanced Instagram analytics. Foursixty can also be used to schedule instagram posts or to collect and leverage customer reviews via Okendo.
The Geolocation app lets you recommend the best language & currency for your visitors based on their browser preferences and location. These recommendations show up on your store as a bar or popup. Your visitors can also change language and currency anytime with selectors, which work with any theme.
Shopify Gift Cards allows you to sell a gift card in your online store like any other product. You can also issue a gift card to a customer for free as a reward or incentive.
HubSpot is an award-winning inbound sales, marketing, service, and CRM platform, that helps businesses implement inbound in their businesses. It's used across all industries, but for eCommerce it's typically integrated with WooCommerce.
TapCart gives you everything you need to create a mobile shopping app. Build a fully native, high-performance mobile app for your Shopify store. All at the push of a button.
Shopify Product reviews allows you to add a customer review feature to your products. This provides a way for your customers to engage with you, as well as each other to encourage sales.
Stamped.io is a tool to collect customer reviews. It's got nifty features including the ability to capture review feedback directly inside email, or the ability to request reviews via Facebook Messenger. Easily leverage the reviews you've gathered by displaying them on your product pages.
BugHerd is the best tool to collect, organise and act on website feedback. It's bug tracking software that's like sticky-notes on a webpage.
Survata is a consumer insights company. They find targeted respondents to conduct quality online surveys rapidly & cost-effectively. The studies start at $1,000 with a cost per study participant of $2. Survata is now "Upwave" & has extended into providing detailed campaign analytics and insights.
Snowplow Insights is the best way to capture and process high-quality behavioral data from all your platforms and products and deliver that data to your cloud destination of choice.
ShopMessage is a marketing automation platform designed for Facebook Messenger. It enables you to engage customers with 2-way dialogue over Facebook Messenger at meaningful points in the customer journey. ShopMessage tracks events on your site and then sends messages based on those events.
Talkable is referral program software for eCommerce brands. Build the program you like from feature set, to the overall look and feel of it. Then A/B test it to adapt it to fit your customers' needs. Talkable is best for brands with $4M+ annual revenue.
With Mailchimp you can send newsletters and automated emails. You can build your email list with form or import your known contacts. Mailchimp offers pre-designed email templates and a drag and drop email builder.
Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. It's ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.
