Rockets of Awesome

Zendesk is a customer support tool. It's got 2 main features: ticketing and knowledge base. Ticketing: Zendesk gathers customer queries in one place where you can manage and respond to customer questions efficiently. Knowledge base allows you to create an FAQ section to guide your customers.

Awtomic is a premium Shopify subscription app offering innovative solutions for D2C brands. Its standout features include advanced build-a-box capabilities, shuffle subscriptions, and automated retention moments. The platform also shines in driving customer retention through personalized rewards via "Awtomic Moments" and revenue optimization through smart upsells & add-ons. With seamless integration with Peel Insights for advanced analytics and a user-friendly customer portal, Awtomic prioritizes an engaging user experience.

Fairing is a post-purchase survey tool that gets category-leading response rates. With Fairing's Question Stream, over 3,000 DTC brands and 2,000 Shopify Plus brands are getting 40-80% response rates on their post-purchase survey, leading to better data about their sources of growth, their customers, and the potential for future improvements.

Unbounce helps your small business get more from every click—create and optimize landing pages that prompt your visitors with one, focused goal instead of leaving them to wander a site full of distractions.

Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. Its ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.

Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy and you'll start getting data in minutes.

Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.

Disco believes in a future where brands work together to grow. 1,000+ consumer brands use Disco to reach over 50 million unique shopper profiles at efficient CPAs. Disco’s platform of customer acquisition and partnership tools leverage machine learning informed by $15 billion in shopper transactions across brands. Merchants can cross-sell on their post-purchase page with DiscoFeed; improve their targeting on paid social with DiscoAudiences, and receive personalized brand partner recommendations with network insights.

Create a destination for influencers, customers and fans to learn about your perks and apply to your affiliate and brand ambassador programs with Shopify Collabs.

Gorgias is one of the most popular helpdesks for D2C brands. It centralizes all your support tickets in one place and enriches them with lots of extra context about a buyer's profile. Through Gorgias, you can connect directly to your eCommerce store and edit orders, modify subscriptions, and refund payments without leaving your helpdesk.

Loop allows Shopify brands to automate the entire return & exchanges process. If your customer got the wrong product, make it easy to get the right one. Loop offers 4 ways to return: exchange, shop now, store credit, or refund.

Turn customers into Superfans with Okendo, the unified customer marketing platform for reviews, referrals, loyalty, quizzes, and surveys, making it easy to cultivate advocacy, scale word-of-mouth, and maximize lifetime value. 8,000+ Shopify brands use Okendo to mobilize their customers for faster and more efficient growth, including SKIMS, Liquid Death, and Oh Polly.

Yotpo helps brands collect product reviews that build social proof, crucial for driving sales. With AI-powered review widgets, Yotpo can easily gather high-quality product reviews that influence customer purchasing decisions. Yotpo's partner integrations allow brands to display reviews and star ratings across social media and search engines like Google as well.

accessiBe is a web Accessibility Solution for WCAG Compliance (web content accessibility guidelines). The accessibility interface is responsible for all the UI and design-related adjustments, while the AI-powered background process handles optimizations for screen-reader and for keyboard navigation

VWO is a conversion optimization solution. From VWO you can run A/B tests, and alter the look of parts of your website, without altering the code. Use funnels, heatmaps and session recordings to understand your shoppers’ hesitations better, which will help you generate stronger A/B testing ideas.

The central source of truth for your eCommerce store, view all your meaningful data from a customizable dashboard or mobile app. In addition to all that, the Triple Whale pixel gives you accurate first/last click attribution to help increase your ROI on ad spend.

Segment is a Customer Data Platform (CDP). They provide a service that simplifies collecting and using data from the users of your digital properties (websites, apps, etc). With Segment, you can collect, transform, send, and archive your first-party customer data.