Birch by Helix (Using 16 Tools) - Explore their stack

Uses

Tools

used by

306

brands

Channel Marketing

Attentive

used by 100 brands

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used by

brands

Conversion Optimization

Zaius

used by 100 brands

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used by

brands

Operations

Mulberry

used by 100 brands

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used by

brands

Channel Marketing

Impact

used by 100 brands

CX & Retention

Yotpo

used by 100 brands

Customer Support

Zendesk

used by 100 brands

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used by

brands

Conversion Optimization

pushowl

used by 100 brands

Conversion Optimization

Privy

used by 100 brands

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used by

brands

Conversion Optimization

Optimizely

used by 100 brands

Frontend & Backend

Shopify Plus

used by 100 brands

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used by

brands

Analytics

Lucky Orange

used by 100 brands

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used by

brands

Analytics

Heap

used by 100 brands

Analytics

Hotjar

used by 100 brands

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used by

brands

Channel Marketing

Talkable

used by 100 brands

Payments & Finance

Klarna

used by 100 brands

Frontend & Backend

Text based marketing for eCommerce stores. Attentive is used mainly as a way to promote offers via SMS, or otherwise used for abandoned carts or to promote retention. Attentive also directly integrates with eCommerce platforms such as Shopify.

SMS

Channel Marketing

used by

306

brands

Zaius

Zaius helps you personalize experiences for anonymous visitors, engineer repeat purchases, and curate perfect content to keep customers loyal.

Personalization & A/B testing

Conversion Optimization

used by

brands

Mulberry

Mulberry helps you unlock incremental revenue from your customer base by allowing them to add a protection plan to the items they’re already buying from you. Their simple claims process helps your customers get rapid resolution when something goes wrong, enhancing their loyalty to your brand.

Business operations

Product Insurance

Operations

used by

brands

Impact

Impact’s partnership platform lets you discover new partners and recruit them with automated nurture campaigns. Contract newcomers and negotiate payout terms. Track the traffic driven on your properties and engage/train partners. Optimize & adjust partner strategy in-app.

Affiliate marketing

Channel Marketing

used by

brands

Yotpo

Yotpo does a lot of things now - but at its core, it allows eCommerce stores to collect reviews, ratings, photos, and Q&A from their customers.

Reviews

CX & Retention

used by

433

brands

Zendesk

Zendesk is a customer support tool. It's got 2 main features: ticketing and knowledge base. Ticketing: Zendesk gathers customer queries in one place where you can manage and respond to customer questions efficiently. Knowledge base allows you to create an FAQ section to guide your customers.

Help desk

Customer Support

used by

250

brands

pushowl

Pushowl is a web push notifications tool built to make abandoned cart recovery a breeze. Target desktop and mobile visitors by sending notifications after they have left your store (retargeting).

Push notifications

Conversion Optimization

used by

brands

Privy

Privy gives you tools to grow your email list faster and increase average order size with popups, coupons, and more. It also sends abandoned cart emails automatically and can send triggered text messages based on abandoned carts.

Lead capture

Conversion Optimization

used by

123

brands

Optimizely

Optimizely offers powerful, easy to use solutions, to test what messages, imagery, and offers help increase conversion, retention, and lifetime value.

Personalization & A/B testing

Conversion Optimization

used by

brands

Shopify Plus

In short, Shopify Plus is for very successful Shopify businesses. Shopify Plus can handle over 10,000 transactions per minute, can operate with unlimited staff accounts and includes personalised, dedicated help and support which makes it the perfect platform for a large business.

eCommerce

Frontend & Backend

used by

251

brands

Lucky Orange

Lucky Orange is an analytics tool for eCommerce. The most popular features include automated recordings, heatmaps and conversion funnels. Lucky Orange will automatically create a recording of every visitor and segment recordings so you can see exactly why visitors are not converting.

Web analytics

Analytics

used by

brands

Heap

Heap is an analytics tool that automatically captures all user data on your site. A single snippet grabs every click, swipe, tap and pageview. Heap lets you learn everything about your customers: Who they are, what they do on your site and what actions correlate with conversion & retention.

Web analytics

Analytics

used by

brands

Hotjar

Hotjar is a behavior analytics and user feedback service that helps you understand the behavior of your website users and get their feedback through tools such as heatmaps, session recordings, and surveys.

Web analytics

Analytics

used by

605

brands

Talkable

Talkable is referral program software for eCommerce brands. Build the program you like from feature set, to the overall look and feel of it. Then A/B test it to adapt it to fit your customers' needs. Talkable is best for brands with $4M+ annual revenue.

Referral marketing

Channel Marketing

used by

brands

Klarna

Klarna gives your customers flexibility on payment when purchasing from your store. Customers can split their purchase into manageable instalments or pay for your order up to 30 days later. The merchant cost for each purchase is up to 0.30 USD + 3.29% per transaction.

Payment

Payments & Finance

used by

135

brands

Shopify

Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. It's ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.

eCommerce

Frontend & Backend

used by

1093

brands