Eadem

Springboard is the customer service center thats acts as an extension of your support team. Springboard operates on a pay per ticket model and sources high quality customer service agents from North America.

Gorgias is one of the most popular helpdesks for D2C brands. It centralizes all your support tickets in one place and enriches them with lots of extra context about a buyer's profile. Through Gorgias, you can connect directly to your eCommerce store and edit orders, modify subscriptions, and refund payments without leaving your helpdesk.

Crazy Egg provides tools to record and analyze user behavior to improve your website. The heatmaps, scrollmaps, and other visual reports will show you exactly how your customers responding to elements on your site.

Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.

accessiBe is a web Accessibility Solution for WCAG Compliance (web content accessibility guidelines). The accessibility interface is responsible for all the UI and design-related adjustments, while the AI-powered background process handles optimizations for screen-reader and for keyboard navigation

Tolstoy is a video commerce platform that drives customer engagement and sales through shoppable videos. Tolstoy allows brands to publish video feeds across thousands of site pages, without impacting site performance. Video management is effortless with Tolstoy, leveraging auto-importing content from social media, AI-powered tagging, UCG search, and automated distribution to the site and across additional marketing channels such as emails, the Shop app, and mobile app.

Trusted by over 7,000 Shopify and Shopify Plus stores like Brooklinen, Kopari, and Ugly Water. Postscript gives ecommerce brands the tools they need to run a world-class SMS marketing program. Within minutes you can sync data, start collecting compliant subscribers, have 2-way conversations, and enable deeply targeted campaigns.

Okendo is the customer marketing platform trusted by 17,000+ brands, including SKIMS, Rhode, and Oh Polly. With Reviews, Loyalty, Referrals, Quizzes, and Surveys all in one place, Okendo helps brands turn shoppers into Superfans by showcasing customer feedback, rewarding engagement, and collecting insights that fuel personalized marketing and long-term growth.

Recharge is the leading Shopify subscription solution for online businesses. It makes it easy to transform one-time products into subscription options.

Hotjar is a behavior analytics and user feedback service that helps you understand the behavior of your website users and get their feedback through tools such as heatmaps, session recordings, and surveys.

Klarna gives your customers flexibility on payment when purchasing from your store. Customers can split their purchase into manageable instalments or pay for your order up to 30 days later. The merchant cost for each purchase is up to 0.30 USD + 3.29% per transaction.

Rebuy is the ultimate personalization platform for Shopify brands. Rebuy provides AI-powered tools to enhance customer experiences through personalized product recommendations, smart search functions, dynamic bundling, and automated marketing strategies like upselling and cross-selling. Rebuy's suite of fully-integrated tools increases revenue, average order value, and customer retention for D2C brands.

AddShoopers tracks all of the product sharing activity that occurs on your store and identifies influencers. Some key features are: "sharing buttons" (add social sharing buttons to your product pages), "social rewards" (incentivise sharing with a coupon) and ROI Tracking.

Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. Its ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.

Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy and you'll start getting data in minutes.

Skio helps brands on Shopify sell subscriptions without ripping their hair out. Leverages Shopify's native checkout & also uses passwordless login for customers to edit their subscription.