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Popular Features
Pay per Ticket vs Hourly
For just $3 per ticket, you can have your own customer service agent just 72 hours after completing the onboarding.
Vetted Pros & Parents
Customer service pros and parents that not only care about the work they output but the companies they do it for!
Canadian or U.S. agents only
We vet our team so that we ensure that you are receiving top-quality responses from top quality human beings.
In your inbox in just 72 hours
Short training, seamless onboarding, and high-quality responses because our agents have already handled similar tickets.
Comparison
We specialize in CPG/DTC, it has allowed us to shorten training, create a seamless onboarding process, maintain the quality of our responses, with agents that have a love for what you do and are affluent in the types of inquiries you experience.
To avoid downtime and standstills, we have a very simple pricing structure that starts at $3 per completed ticket, with a minimum of 150 tickets per month. Ticket count is collectively through all your channels (email, social, chat, SMS).
Springboard is the customer service center thats acts as an extension of your support team. Springboard operates on a pay per ticket model and sources high quality customer service agents from North America.