Springboard Overview 2025: Used By 10 Brands

About Springboard

Springboard is the customer service center thats acts as an extension of your support team. Springboard operates on a pay per ticket model and sources high quality customer service agents from North America.

Category:

CX & Support

Tags:

Help Desk

Languages:

English

Springboard Media

No items found.

Springboard

Demo

Springboard

Demo

Springboard

Demo

This Tool Is Not Verified

You can easily upgrade

Upgrade

Springboard Pricing

Basic

Best option

per month

‍

Basic

Best option

per month

‍

Basic

Best option

per month

‍‍

This Isn't Verified

This tool has not yet claimed and verified their profile on 1-800-D2C. Work here? Click below to get started.

Claim Your Profile

FEATURED CASE STUDY

Springboard Overview

Tool Of The Month

Each month we select one tool to feature as our Tool of the Month. The tool is usually widely adopted by brands on our platform or is newly trending in tech stacks.

Whiteglove Onboarding

Klaviyo

Klaviyo makes it easy to create personalized SMS and email experiences at scale. With all your customer data in one place, you can launch campaigns faster, simplify segmentation, and unify your marketing and service efforts.

Learn More

Springboard Key Integrations

Gorgias

Gorgias is one of the most popular helpdesks for D2C brands. It centralizes all your support tickets in one place and enriches them with lots of extra context about a buyer's profile. Through Gorgias, you can connect directly to your eCommerce store and edit orders, modify subscriptions, and refund payments without leaving your helpdesk.

Intercom

Intercom is a Conversational Relationship Platform. It shows you who is using your product or website and makes it easy to personally communicate with them with targeted content, behavior-driven messages, and conversational support.

Similar Tools To Springboard

Richpanel

Self-Service Portal & Help Desk. Automate repetitive queries so agents can focus on complex cases. Easily automate customer support on your site with a Self-Service portal. Allows the repetitive questions to be resolved immediately in real time 24x7. This reduces the demand on support agents and allowing them to focus on the more difficult cases. For agents: consolidate channels and customer data in one place so they don't have to switch tabs and get more work done. Greatly increase your customer satisfaction while significantly decreasing agent case loads.

Cavalry.ai

Cavalry is an AI agent operating system that resolves customer issues faster for ecommerce brands—without the constraints of rigid, pre-programmed workflows. Our next-generation platform dynamically adapts to every customer interaction, solving challenges without human intervention or escalation. Your support team can focus on high-value tasks while your customers enjoy a seamless, frustration-free experience, every time.

Gorgias

Zowie

Zowie is an AI-powered customer service platform built for ecommerce brands to automate and enhance customer interactions. It handles tasks across chat, email, text, and social channels, boosting efficiency and delivering personalized support in 175 languages.

Brandwise

Brandwise shows all of your brand's comments and messages in one place. Our AI helps you moderate negative comments in real-time and automatically generate accurate replies - saving your team time and boosting your ROAS.