Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.
Typeform is a very user-friendly form and survey builder. The design is clean and the features are smart: You can customize your survey in different ways, and you can also create lots of clever interactions using features like "logic jumps" which create unique paths of questions based on answers.
Gorgias centralizes all your support tickets in one place and enriches them with lots of extra context about a buyer's profile. Through Gorgias, you can connect directly to your eCommerce store and edit orders, modify subscriptions, and refund payments without leaving your helpdesk.
Postscript is a text marketing solution. Collect subscribers at checkout, on landing pages, using mobile pop-ups and QR codes. Then - Automatically send text messages based on purchase data. Follow up on purchases, abandoned carts, and more by activating default templates or creating new ones.
Lucky Orange is an analytics tool for eCommerce. The most popular features include automated recordings, heatmaps and conversion funnels. Lucky Orange will automatically create a recording of every visitor and segment recordings so you can see exactly why visitors are not converting.
Refersion is an affiliate tracking platform that manages your influencers and affiliates. It integrates with major eCommerce platforms and provides you with a place to bring on affiliates, create different offers, calculate commissions, and track how much an affiliate needs to be paid.
Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. It's ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.
Zendesk Sunshine (formerly Smooch) is a CRM tool focused on conversational commerce. With Sunshine, you can communicate with your customers across any channel quite seamlessly. From SMS, to Telegram, Facebook chat, Whatsapp and Twitter - You can centralize all of your communications in one place.
Coop Commerce is reinventing the world of brand partnerships. With Coop, after a customer checks out, they see products from partner brands. The customer can view or purchase products from those brands which earns you coop credits. You can then use those credits for placements on partner sites.