Onepilot is reinventing customer service outsourcing: blending human expertise with tech for 50% cost savings. Our 2,000+ freelance agents have resolved over 100 million tickets in 35+ languages, 24/7. By partnering with 350+ brands—including Victoria's Secret, Decathlon, Newcastle United, DASH Water, and Sézane—we’re achieving 30% productivity gains using proprietary tech.
Remarkable AI is a 1:1 customer support service that leverages AI, your existing tools and platforms, and your most dedicated customers to build a system that drives conversions.
Zendesk is a customer support tool. It's got 2 main features: ticketing and knowledge base. Ticketing: Zendesk gathers customer queries in one place where you can manage and respond to customer questions efficiently. Knowledge base allows you to create an FAQ section to guide your customers.
Gladly is a people-centered customer service platform with all channels built-in (email, calls, texts etc). Connect customers to the best representative with full context on what they recently bought and their preferences.
Intercom is a Conversational Relationship Platform. It shows you who is using your product or website and makes it easy to personally communicate with them with targeted content, behavior-driven messages, and conversational support.
Termly’s compliance suite can help you stay up to date and compliant with privacy laws like the GDPR, CCPA, ePrivacy Regulation, and more.
Helpscout is a customer-centric customer support solution. Use it to connect multiple emails to one single platform and collate all customer queries in one place. Build an extensive database of customer how-to's and resources, and dynamically share those resources via a sleek chat bot.
Re:amaze combines email, social and mobile conversations seamlessly so your customers can reach you however they want. It integrates directly with Shopify so you can access order data instantly and edit orders, process refunds, and update customer/order data right within support conversations.
Give customers instant answers. Streamline customer support with knowledge base software your customers and team will adore. It's fast, flexible, and super simple to use.
Everything you need to build a better D2C brand, business and tech stack.
