Product insurance tools are software solutions designed for direct-to-consumer (DTC) brands, providing a way to offer insurance on products at the point of sale. These tools integrate with e-commerce platforms, allowing customers to opt for insurance coverage on their purchases. The coverage typically includes protection against damage, loss, or theft, ensuring customer peace of mind and enhancing the overall value proposition of the product.
For DTC brands, incorporating product insurance tools is a strategic move. It not only adds an extra layer of trust and security for the customer but also serves as an additional revenue stream. Offering insurance can differentiate a brand in a competitive market, potentially increasing customer satisfaction and loyalty. Furthermore, it demonstrates a brand's commitment to customer service and product quality.
Popular tools in this category include Extend and Mulberry. Extend is favored for its seamless integration with various e-commerce platforms and its straightforward claim process. It enhances customer confidence by providing easy-to-understand and affordable insurance options. Mulberry, on the other hand, stands out with its AI-driven platform that personalizes insurance offers based on the customer's shopping behavior and the product being purchased. This customization makes it particularly effective for DTC brands looking to offer tailored insurance solutions. Both Extend and Mulberry are popular because they provide straightforward, customer-centric insurance options, adding value to the purchasing experience in the DTC space.
Route is a post-purchase customer experience platform built to increase revenue, retain customers, reduce costs, and simplify your tech stack, all in one place. Enable shipping protection and instant order resolutions, branded order tracking, remarketing that matches your customer's shopping habits, and carbon-neutral shipping with Route!
Order Protection optimizes the post-purchase experience for eCommerce brands, reducing CS tickets and boosting profits through shipping protection. Shoppers can easily add order protection to their cart or during checkout, and if any issues arise, our 24/7 support team resolves them in less than an hour, with approved claims receiving a refund or reshipment. From theft and damage to lost or missing packages and much more, we've got you covered.
Eliminate order losses and generate extra revenue with our self-sufficient shipping protection policy, addressing lost, stolen, damaged, or late packages without involving insurance companies. Enhance the post-purchase experience through quick resolutions and branded customer support, with seamless integration for managing shipping claims. Keep checkout premiums as extra revenue, supported by custom shipping notifications and a branded resolution portal, compatible with all cart types and installed within 24 hours.
Oyster is an all-in-one insurance platform for retail & commerce brands. Get tailored business insurance for your brand and offer point-of-sale insurance to your customers in one stop.
Mulberry helps you unlock incremental revenue from your customer base by allowing them to add a protection plan to the items they’re already buying from you. Their simple claims process helps your customers get rapid resolution when something goes wrong, enhancing their loyalty to your brand.
Corso is a carbon offset + shipping protection app built for Shopify brands. By adding Corso to your store, your customers can choose to offset their shipping carbon and protect their package for around 2% of their cart value.
Clyde empowers businesses to offer extended warranties and accident protection to their customers. Their plans cover warranty extensions, wear and tear, water damage and even accidents, for up to five years.
