Simplesat is a customer feedback tool that helps businesses collect, monitor, and act on feedback through surveys (CSAT, CES, NPS), notifications, reports, and testimonials. It integrates with many support, CRM, and helpdesk tools (like Intercom, Zendesk, Freshdesk) so feedback is part of the workflow rather than siloed. Its mission is to simplify feedback collection, improve response rates, and turn customer insights into actionable improvements.