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CX & Support
Considering adding either Termly or Reamaze to your ecommerce brand's tech stack? Customer support and delivering an exceptional customer experience are critical for success in ecommerce. The right tool for your brand's specific use cases can help you personalize your customer experiences, drive higher retention rates and deliver a better customer experience. Read our comparison below between Termly and Reamaze to see which one is right for your ecommerce brand.
Termly’s compliance suite can help you stay up to date and compliant with privacy laws like the GDPR, CCPA, ePrivacy Regulation, and more.
- Generate customized legal policies compliant with global laws for your ecommerce.
- Automatically update privacy policies to keep pace with changing regulations.
- Create tailored terms of service to protect your online store and users.
- Offer cookie consent management tools for GDPR and CCPA compliance.
- Implement disclaimer pages to limit liability and inform customers.
- Access a dashboard for easy policy management and updates.
- Centralize support channels like email, social media, and chat in one platform.
- Automate responses and actions with customizable chatbots and workflows.
- Offer live chat and video call options for real-time customer engagement.
- Analyze support interactions with detailed reports for continuous improvement.
- Embed FAQs and help articles on your site for self-service customer support.
- Personalize customer interactions using a unified customer history view.
Termly's pricing starts at $13 per website per month for the Starter plan. The plans are structured with increasing levels of functionality, ranging from the $13 per website per month Starter plan up to a custom Agency plan for more advanced needs.
Reamaze's pricing starts at $59 per month for the Basic plan, which includes unlimited team members but is limited to 500 responded conversations per month. The plans are structured with increasing levels of functionality, ranging from the $59 per month Basic plan up to the custom-priced Enterprise plan for larger businesses with more advanced customer service needs.
These highlight D2C brands from our database all currently leverageÂ
Termly
 in their tech stack:
Urban Armour
Urban Armor Gear (UAG) crafts rugged cases and mobile accessories designed for outdoor enthusiasts and urban adventurers, ensuring their devices are protected in extreme conditions. Their products, known for military-grade protection, are engineered to meet the demands of an active lifestyle while maintaining a balance of strength and style.
Lucky Lad
Lucky Lad makes a miracle hangover recovery gummy to make your mornings less miserable.
These highlight D2C brands from our database all currently leverageÂ
Reamaze
 in their tech stack:
Blissy
Home
Blissy is a brand that specializes in the production of silk pillowcases and other silk bedding products. Silk pillowcases are known for their luxurious feel and several potential benefits for skin and hair.
Roark
Fitness
Roark is a men's clothes, bags and accessories born on the road - inspired by the founders expeditions in search of Roark.
Cann
Beverage
Cann gives everyone from the cannabis curious to the cannabis connoisseur a social beverage alternative that is better for the mind and body. Soon, there will be beer, wine and Cann at every social occasion.
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App & Tool Discounts
Tools can be expensive to add to your stack. Getting discounts from tools directly is also nearly impossible. So, we partner with tools to negotiate best-in-market discounts for you. Simply find the tool you’d like, fill out the form and we’ll connect you with the right stakeholders for a discount and a premium experience.
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Discover the best apps and tools to grow your direct to consumer brand.