Order management tools are essential software for direct-to-consumer (DTC) brands, designed to streamline and manage the entire order process. These tools handle various aspects of order management, from the moment an order is placed to final delivery and post-purchase support. Key functionalities typically include order tracking, inventory management, shipping coordination, and handling returns and exchanges.
For DTC brands, effective order management is crucial in ensuring customer satisfaction and operational efficiency. These tools aid in managing order volumes, tracking inventory levels, and ensuring timely delivery, which are all critical components in maintaining a positive customer experience. In addition, they provide valuable insights into sales trends and customer behavior, which can inform strategic decisions.
Once your order is confirmed, that’s really only the beginning of your customer story and relationship. Some customers may request a return - in which case you turn to Loop and Returnly, while other customers may request a delayed delivery. Check out the tools in this list which help you with all of the above.
Subi is an easy-to-use subscription app built specifically for Shopify, allowing merchants to offer products and services on a recurring basis. Designed to turn first-time buyers into loyal customers, Subi encourages repeat orders through flexible discount models and delivery frequency options. Merchants can build sustainable recurring revenue by choosing the subscription setup that fits their business—whether that’s subscribe-and-save plans, memberships, or creative subscription bundles and boxes. The app offers a quick setup with an auto-adding widget and can be embedded directly within the Shopify admin. Subscribers enjoy a seamless portal where they can easily manage their subscriptions by skipping, pausing, or canceling at any time. Brands can create flexible membership tiers with exclusive perks and member-only benefits, and customize subscription boxes to boost average order value and customer loyalty. Subi is backed by a responsive, knowledgeable support team with replies in under a minute.
Send to Many Order Upload makes it simple to manage all the details of Corporate Gifting orders, Influencer Sends or sample mailings from start to finish. Upload a spreadsheet of recipients, select a template order, preview addresses and shipping rates, calculate the total with shipping, discounts and tax. Then generate all your orders at once. Say goodbye to the hassle and wasted time of manually managing multi-recipient orders. Say hello to convenience, lower cost and increased revenue!
Shipfusion is the ultimate partner for rapidly scaling DTC brands. With 99.97% SLAs and 97.9% retention, kiss fulfillment headaches farewell for good.
Genie is an intuitive inventory management tool designed for Shopify brands looking to scale efficiently. It helps merchants easily track stock levels, create purchase orders, and forecast demand. Genie empowers businesses to avoid costly inventory mistakes by automating key processes and making data-driven decisions that fuel growth.
ShipAccel helps ecommerce sellers simplify order management, cut shipping costs, and grow their business all in one location.
Stop sending 20% of your website traffic to boring carrier tracking pages and start sending them to a branded order tracking page that displays your branding, upsells, social media, blog posts, loyalty programs, and more. Your CX team will thank you.Malomo helps you get ahead of shipping issues, brand your order tracking experience, and reconvert shoppers while they wait for their package to arrive.
Crstl is a modern, no-code EDI provider that can connect you to your trading partners in 2 weeks or less. Brands love our user-friendly platform, best-in-class customer support, transparent pricing, and seamless integrations to tools such as Shopify, Cin7, QBO, and many more.
PreProduct is a pre-order app for Shopify and BigCommerce. Pay-later, pay-now & deposit-based pre-orders all supported. PreProduct lets brands capture pre-orders for upcoming and out-of-stock products at any point in the new product cycle. Allowing you to pre-sell, gauge demand & recoup cash quicker.
Everything you need to build a better D2C brand, business and tech stack.
