Post Purchase
Tools for eCommerce
The customer journey doesn’t end at purchase. Technically, it really only starts from here. But without being too nit-picky, there is a very crucial stage between purchase and “order received”: The post-purchase stage. Usually the tools in this subcategory are centered around either upselling customers (Carthook) or helping customers keep track of their orders (Narvar / Wonderment)

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Channel Marketing
used by
191
brands

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CX & Retention
used by
24
brands

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Conversion Optimization
used by
17
brands

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Conversion Optimization
used by
15
brands

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Conversion Optimization
used by
0
brands