StepAlong

Cavalry is an AI agent operating system that resolves customer issues faster for ecommerce brands—without the constraints of rigid, pre-programmed workflows. Our next-generation platform dynamically adapts to every customer interaction, solving challenges without human intervention or escalation. Your support team can focus on high-value tasks while your customers enjoy a seamless, frustration-free experience, every time.

Gorgias is one of the most popular helpdesks for D2C brands. It centralizes all your support tickets in one place and enriches them with lots of extra context about a buyer's profile. Through Gorgias, you can connect directly to your eCommerce store and edit orders, modify subscriptions, and refund payments without leaving your helpdesk.

Zowie is an AI-powered customer service platform built for ecommerce brands to automate and enhance customer interactions. It handles tasks across chat, email, text, and social channels, boosting efficiency and delivering personalized support in 175 languages.

Brandwise shows all of your brand's comments and messages in one place. Our AI helps you moderate negative comments in real-time and automatically generate accurate replies - saving your team time and boosting your ROAS.

Self-Service Portal & Help Desk. Automate repetitive queries so agents can focus on complex cases. Easily automate customer support on your site with a Self-Service portal. Allows the repetitive questions to be resolved immediately in real time 24x7. This reduces the demand on support agents and allowing them to focus on the more difficult cases. For agents: consolidate channels and customer data in one place so they don't have to switch tabs and get more work done. Greatly increase your customer satisfaction while significantly decreasing agent case loads.