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CX & Support
Considering adding either Tidio or Termly to your ecommerce brand's tech stack? Customer support and delivering an exceptional customer experience are critical for success in ecommerce. The right tool for your brand's specific use cases can help you personalize your customer experiences, drive higher retention rates and deliver a better customer experience. Read our comparison below between Tidio and Termly to see which one is right for your ecommerce brand.
Tidio is an all-in-one customer experience solution with live chat, Lyro AI chatbot, ticketing, email marketing and multichannel communication.
- Deploy AI chatbots for instant customer support and lead capture 24/7.
- Engage visitors in real-time with live chat directly on your ecommerce site.
- Automate communication with predefined triggers for cart abandonment and upsells.
- Analyze visitor behavior with real-time tracking for personalized interactions.
- Seamlessly integrate with major ecommerce platforms for a unified workflow.
- Customize chat widgets to align with your brand’s aesthetics and messaging.
- Generate customized legal policies compliant with global laws for your ecommerce.
- Automatically update privacy policies to keep pace with changing regulations.
- Create tailored terms of service to protect your online store and users.
- Offer cookie consent management tools for GDPR and CCPA compliance.
- Implement disclaimer pages to limit liability and inform customers.
- Access a dashboard for easy policy management and updates.
Tidio's pricing starts at $19 per month for the Communicator plan, which includes live chat, chatbots, and email support features. The plans are structured with increasing levels of functionality, ranging from the $19 per month Communicator plan up to the custom-priced Tidio+ plan for more advanced needs.
Tidio seamlessly integrates with various platforms and services, enhancing communication and marketing strategies. Notable integrations include:
- Shopify
- WordPress
- Squarespace
- WIX
- Magento
- BigCommerce
- PrestaShop
- WooCommerce
These highlight D2C brands from our database all currently leverageÂ
Tidio
 in their tech stack:
Dose
Dose crafts expertly formulated organic wellness shots, combining potent, clean ingredients in clinically-researched dosages to support a healthier body daily. Their product line, free from sugar and calories, includes turmeric, aloe vera, elderberry, and milk thistle, boasting enhanced bioavailability and strength. Emphasizing a holistic approach to health, Dose aims to deliver the most effective wellness shots for those seeking natural, functional support for their liver, immunity, skin, and more, backed by a passion for holistic living and natural medicine.
Kaged
Kaged is a brand focused on providing premium, health-focused sports nutrition products that are backed by science. Their mission is to help customers achieve their fitness goals by offering supplements made with high-quality, clean ingredients in effective doses, supporting both performance and health.
These highlight D2C brands from our database all currently leverageÂ
Termly
 in their tech stack:
Urban Armour
Everyday Carry
Urban Armor Gear (UAG) crafts rugged cases and mobile accessories designed for outdoor enthusiasts and urban adventurers, ensuring their devices are protected in extreme conditions. Their products, known for military-grade protection, are engineered to meet the demands of an active lifestyle while maintaining a balance of strength and style.
Lucky Lad
Health & Wellness
Lucky Lad makes a miracle hangover recovery gummy to make your mornings less miserable.
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App & Tool Discounts
Tools can be expensive to add to your stack. Getting discounts from tools directly is also nearly impossible. So, we partner with tools to negotiate best-in-market discounts for you. Simply find the tool you’d like, fill out the form and we’ll connect you with the right stakeholders for a discount and a premium experience.
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