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Best 7 Customer Retention Analytics Apps For Shopify

Customer retention analytics tools help D2C brands monitor and improve how well they keep existing customers engaged and returning. These tools analyze key metrics like repeat purchase rates, loyalty program performance, and customer lifetime value. Brands can then identify opportunities to strengthen relationships with high-value customers and address gaps in retention. Effective retention strategies are crucial for long-term profitability and brand loyalty.

RECOMMENDED TOOL

Lifetimely

Lifetimely is a robust analytics tool designed for direct-to-consumer (D2C) brands using Shopify. It provides detailed insights into customer lifetime value (LTV), profit and loss tracking, and predictive analytics. The platform allows businesses to integrate various data sources, customize dashboards, and benchmark performance against industry standards. With Lifetimely, brands can make data-driven decisions to enhance profitability and customer retention.

Used By 71 Brands
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Klaviyo

Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.

Used By 1445 Brands
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Tie

As the first platform to enrich shopper contact and demographic data in real-time, Tie empowers B2C marketers to de-anonymize visitors, and personalize every touchpoint—from website to email—using attributes like age, gender, marital status and more.

Used By 10 Brands
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RECOMMENDED TOOL

Smartrr

Smartrr is a new option for subscription that boasts their ability to deliver an elegant membership experience for your customers, provides them with all the flexibility they need to avoid unnecessary churn.

Used By 52 Brands
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Source Medium

Famous for their data skills, SourceMedium has a full-suite of tools but are most famous for their Slack reports which send you clear and actionable daily reporting from data pulled straight from Shopify. The metrics are calculated based on your store's default timezone and currency.

Used By 22 Brands
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Sendlane

Unified email, SMS, and reviews for eCommerce. Better features. Better support. Better customer experience.

Used By 17 Brands
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BSS Subscriptions

BSS Subscriptions is a versatile Shopify app that enables ecommerce brands to offer subscription-based products and services, effectively increasing customer lifetime value and driving sales. With features like multiple subscription plans, automated recurring payments, and customer management tools, businesses can create tailored subscription experiences that cater to their customers' needs. The app also provides insightful analytics on subscription performance, allowing brands to optimize their offerings and reduce churn rates through effective monitoring and communication.

Used By 0 Brands
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Shopify Subscriptions

Shopify Subscriptions is a tool that enables eCommerce brands to offer subscription services directly from their Shopify store, enhancing customer loyalty and generating predictable revenue. Merchants can create customizable subscription plans for both digital and physical products, allowing customers to receive their favorite items on a regular basis, with options to pause, skip, or cancel their subscriptions as needed. The tool also includes features for offering subscription discounts, managing orders, and accessing performance reports, making it easier for businesses to track and optimize their subscription offerings.

Used By 0 Brands
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