Customer retention analytics tools help D2C brands monitor and improve how well they keep existing customers engaged and returning. These tools analyze key metrics like repeat purchase rates, loyalty program performance, and customer lifetime value. Brands can then identify opportunities to strengthen relationships with high-value customers and address gaps in retention. Effective retention strategies are crucial for long-term profitability and brand loyalty.
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Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.
Lifetimely is a robust analytics tool designed for direct-to-consumer (D2C) brands using Shopify. It provides detailed insights into customer lifetime value (LTV), profit and loss tracking, and predictive analytics. The platform allows businesses to integrate various data sources, customize dashboards, and benchmark performance against industry standards. With Lifetimely, brands can make data-driven decisions to enhance profitability and customer retention.
Smartrr is a new option for subscription that boasts their ability to deliver an elegant membership experience for your customers, provides them with all the flexibility they need to avoid unnecessary churn.
Famous for their data skills, SourceMedium has a full-suite of tools but are most famous for their Slack reports which send you clear and actionable daily reporting from data pulled straight from Shopify. The metrics are calculated based on your store's default timezone and currency.
Unified email, SMS, and reviews for eCommerce. Better features. Better support. Better customer experience.
Swym Wishlist Plus is an app that lets shoppers save items, organize wishlists, and get alerts for price drops, restocks, and low stock. It works across Shopify, BigCommerce, Magento, and several other platforms. The app supports guest wishlists, multiple lists, “save for later” from carts, and shareable wishlists via email, SMS, and social media. Merchants get dashboards with analytics, integration with email/SMS/CRM tools, REST and JavaScript APIs, and theme-customization options. Swym serves over 45,000 merchants in nearly 100 countries, has high uptime, and offers plans ranging from a free tier to enterprise-level with advanced integrations and support.
ZEPIC is a next-gen marketing automation platform, think of it as a Marketing OS, that unifies customer data and AI to drive profitable engagement across channels like Instagram, Email, and WhatsApp. From browsing behavior to purchases, orders, and loyalty, ZEPIC turns every interaction into revenue opportunities while maximizing repeat sales per user, building lifelong loyalty, and delivering the fastest time-to-value in the industry (with most customers recovering software costs in under 3 months).
Clean Sweeps is an all-in-one sweepstakes and giveaways platform designed for Shopify merchants. It lets you set up purchase-based contests where shoppers earn entries for every dollar spent and unlock extra entries at higher spend thresholds. The tool provides customizable widgets, banners and checkout extensions, a referral program that gives each customer a personalized code to share, and automated post‑purchase emails with sweepstake details. You can run multiple sweepstakes, select winners automatically and manage entries without any coding.
#1 Shopify Loyalty Program - Designed to help you Reward Customers for Purchases, Engagement, & More Our Shopify Loyalty Program aims to Improve customer retention and revenue by encouraging repeat purchases and engagement by rewarding actions such as purchases, social shares, birthdays and more.
BSS Subscriptions is a versatile Shopify app that enables ecommerce brands to offer subscription-based products and services, effectively increasing customer lifetime value and driving sales. With features like multiple subscription plans, automated recurring payments, and customer management tools, businesses can create tailored subscription experiences that cater to their customers' needs. The app also provides insightful analytics on subscription performance, allowing brands to optimize their offerings and reduce churn rates through effective monitoring and communication.
Shopify Subscriptions is a tool that enables eCommerce brands to offer subscription services directly from their Shopify store, enhancing customer loyalty and generating predictable revenue. Merchants can create customizable subscription plans for both digital and physical products, allowing customers to receive their favorite items on a regular basis, with options to pause, skip, or cancel their subscriptions as needed. The tool also includes features for offering subscription discounts, managing orders, and accessing performance reports, making it easier for businesses to track and optimize their subscription offerings.
Everything you need to build a better D2C brand, business and tech stack.
