What is Smartrr?

Smartrr is a Shopify-native subscription platform designed to help growing eCommerce brands drive predictable, recurring revenue through tailored subscription offerings. Built for flexibility and scalability, Smartrr provides businesses with tools to acquire, engage, and retain subscribers, all while enhancing customer experiences and operational efficiency.

Tailored Subscriptions

Smartrr allows brands to customize subscription models like Subscribe & Save, box-of-the-month, or prepaid options. Its flexibility ensures that businesses can optimize their subscription offerings for higher customer satisfaction and retention, without needing complex development.

Bundle Builder

With Smartrr’s Bundle Builder, customers can create personalized subscription boxes, helping brands increase Average Order Value (AOV). This feature also enhances customer engagement by allowing them to curate their purchases, which improves the overall shopping experience and drives loyalty.

Retention Actions

Smartrr helps reduce churn by offering tailored marketing actions based on specific cancellation reasons. Brands can use these insights to provide personalized offers that resonate with customers, enhancing long-term retention rates and reducing subscriber losses.

Analytics & Insights

Smartrr provides real-time, actionable insights into customer behavior, revenue, and retention trends. These easy-to-use analytics help brands make informed decisions, improve their subscription strategy, and identify key opportunities for growth, all without requiring advanced data analysis skills.

Customer Account Portal

Smartrr’s Customer Account Portal provides a fully branded and seamless experience where subscribers can manage their subscriptions, loyalty points, and orders. This portal also serves as a key revenue driver, offering upsell opportunities and enhancing post-purchase engagement.

Loyalty & Rewards

Smartrr is the only subscription platform with a native loyalty and referral solution, enabling businesses to consolidate their tech stack. This integrated approach helps brands reward loyal customers, encourage repeat purchases, and grow their subscriber base organically.

24/7 Customer Support

Smartrr offers 24/7 customer support with a response time of under one minute, along with a dedicated Customer Success Manager. This ensures that brands can always receive timely assistance, improving operational stability and customer satisfaction.

Smartrr Pricing Model

Smartrr offers three pricing tiers designed for growing Shopify brands:

- Launch: $99/month + 1% subscriber GMV. Ideal for getting started with subscriptions. Includes simple subscriptions, branded customer portal, and 24/7 support.

- Grow: $299/month + 1% subscriber GMV. Adds advanced features like prepaid subscriptions, retention actions, and a dedicated CSM.

- Excel: $499+/month + 1% subscriber GMV. Includes custom reporting, loyalty rewards, bundles, and a dedicated Slack channel.

All plans come with a 14-day free trial, no additional transaction fees, and month-to-month commitments.

FAQs About Smartrr

What is Smartrr's unique selling point?‍

Smartrr is Shopify-native and offers a comprehensive subscription platform with integrated loyalty and retention tools, making it easy for brands to manage and grow their subscriber base without additional tech complexity.

Can Smartrr help reduce customer churn?
Yes, Smartrr provides Retention Actions based on cancellation reasons, allowing brands to offer personalized win-back tactics that reduce churn and improve subscriber loyalty.

How customizable is the Smartrr customer portal?‍

The Customer Account Portal is highly customizable, ensuring it aligns with your brand’s design while offering features like upsells, loyalty points, and seamless subscription management.

Does Smartrr integrate with existing Shopify stores?‍

Yes, Smartrr is fully Shopify-native and integrates seamlessly with your existing tech stack, ensuring smooth functionality and reliable data transfer across platforms.

How does Smartrr’s loyalty program work?‍

Smartrr’s native loyalty solution rewards customers for actions like repeat purchases and referrals. Brands can customize rewards to increase engagement, helping turn subscribers into long-term customers.