CX & Support

Termly vs. Siena AI: Tool Comparison

Considering adding either Termly or Siena AI to your ecommerce brand's tech stack? Customer support and delivering an exceptional customer experience are critical for success in ecommerce. The right tool for your brand's specific use cases can help you personalize your customer experiences, drive higher retention rates and deliver a better customer experience. Read our comparison below between Termly and Siena AI to see which one is right for your ecommerce brand.
Termly’s compliance suite can help you stay up to date and compliant with privacy laws like the GDPR, CCPA, ePrivacy Regulation, and more.
Siena AI is the world's first empathic AI customer service platform designed for commerce. We combine state-of-the-art large models, proprietary AI pipelines, true omnichannel capabilities, and empathic AI, to bring the first fully autonomous customer service platform.
- Generate customized legal policies compliant with global laws for your ecommerce. - Automatically update privacy policies to keep pace with changing regulations. - Create tailored terms of service to protect your online store and users. - Offer cookie consent management tools for GDPR and CCPA compliance. - Implement disclaimer pages to limit liability and inform customers. - Access a dashboard for easy policy management and updates.
- Utilize AI to personalize customer interactions across your ecommerce site. - Automate customer engagement with intelligent chatbots for sales and support. - Analyze customer behavior to offer tailored product recommendations. - Provide real-time insights to optimize marketing campaigns and strategies. - Seamlessly integrate with your ecommerce platform for a unified experience. - Enhance customer loyalty with personalized offers and promotions.
Termly's pricing starts at $13 per website per month for the Starter plan. The plans are structured with increasing levels of functionality, ranging from the $13 per website per month Starter plan up to a custom Agency plan for more advanced needs.
Siena AI's pricing starts at $50 per month for the Basic plan, which includes access to basic chatbot functionalities. The plans are structured with increasing levels of functionality, ranging from the $50 per month Basic plan up to the custom-priced Enterprise plan for larger businesses with more advanced customer service needs.
Termly does not currently offer many integrations for ecommerce merchants.
Siena AI is designed to enhance customer interactions through intelligent automation and personalization, integrating with key platforms for a seamless experience. Popular integrations include: - Shopify - Magento - Klaviyo - Gorgias - Recharge - Zapier - HubSpot
These highlight D2C brands from our database all currently leverage 
Termly
 in their tech stack:
Urban Armour
Urban Armor Gear (UAG) crafts rugged cases and mobile accessories designed for outdoor enthusiasts and urban adventurers, ensuring their devices are protected in extreme conditions. Their products, known for military-grade protection, are engineered to meet the demands of an active lifestyle while maintaining a balance of strength and style.
Rocco Fridge
The world's smartest drinks fridge
Lucky Lad
Lucky Lad makes a miracle hangover recovery gummy to make your mornings less miserable.
These highlight D2C brands from our database all currently leverage 
Siena AI
 in their tech stack:
Simple Modern
Home
Simple Modern offers a stylish selection of stainless steel insulated water bottles, tumblers, food containers, backpacks, & more.
Lomi
Home
Lomi is a countertop, kitchen composter that breaks down organic waste such as food scraps into small fragments that can either be used as soil, mixed with existing compost, or tossed into your green bin with other compostable materials, such as yard waste and grass clippings, to be taken to your city's composting center.
The Last Crumb
Food
The best handmade cookies in the world. Born in LA. Crumbing nationwide.
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Tools can be expensive to add to your stack. Getting discounts from tools directly is also nearly impossible. So, we partner with tools to negotiate best-in-market discounts for you. Simply find the tool you’d like, fill out the form and we’ll connect you with the right stakeholders for a discount and a premium experience.

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