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On-Site Messaging
On-site messaging tools allow D2C brands to communicate with visitors in real-time, providing timely information, promotions, or support. These tools use behavior-based triggers to display pop-ups, banners, or chat windows based on customer actions or needs. By delivering the right message at the right moment, brands can reduce bounce rates, recover abandoned carts, and increase conversions. On-site messaging is a powerful way to keep customers engaged throughout their shopping journey.
Self-Service Portal & Help Desk. Automate repetitive queries so agents can focus on complex cases. Easily automate customer support on your site with a Self-Service portal. Allows the repetitive questions to be resolved immediately in real time 24x7. This reduces the demand on support agents and allowing them to focus on the more difficult cases. For agents: consolidate channels and customer data in one place so they don't have to switch tabs and get more work done. Greatly increase your customer satisfaction while significantly decreasing agent case loads.
Personizely is the ultimate CRO toolkit built to boost ecommerce performance with advanced A/B testing, popups, and website personalization. Run experiments across product pages, popups, themes, content, URLs, and pricing to uncover what drives more conversions. From price testing to theme split tests, Personizely makes it easy to optimize every element—no coding required. Engage visitors with personalized experiences, capture more leads with high-converting popups, and drive more sales through data-backed decisions. Confidently test every variation with real-time CRO insights that deliver measurable results.
Kustomer helps brands increase satisfaction and loyalty by empowering agents to engage customers in personalized conversations. Kustomer keeps track of customer information such as purchase behavior, site behavior and conversations to give support agents the tools they need to assist customers.
Re:amaze combines email, social and mobile conversations seamlessly so your customers can reach you however they want. It integrates directly with Shopify so you can access order data instantly and edit orders, process refunds, and update customer/order data right within support conversations.
Big Sur AI is an e-commerce AI platform that offers a customizable AI sales agent designed to increase sales and enhance customer experiences by providing real-time, personalized shopping assistance. It integrates easily with online stores, delivering high-quality recommendations and valuable insights without complex technical setups.
Attrac helps you display important messages, promotions, and announcements at the top of your Shopify store. Customize the bar’s appearance and timing to capture your customers’ attention effectively. Keep your shoppers informed and engaged with timely updates and offers using Attrac’s easy-to-use tools.
Essential Announcement Bar helps you display important messages, promotions, and announcements at the top of your Shopify store. Customize the bar’s appearance and timing to capture your customers’ attention effectively. Keep your shoppers informed and engaged with timely updates and offers using Essential Announcement Bar.