Cohort analysis tools allow D2C brands to group customers based on shared characteristics or behaviors and analyze their performance over time. This helps brands track how different customer segments behave after specific marketing efforts or product launches. By understanding customer behavior in cohorts, brands can tailor retention strategies and improve long-term engagement. It’s a powerful way to dig deeper into customer trends and refine marketing strategies.
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Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.

Lifetimely is a robust analytics tool designed for direct-to-consumer (D2C) brands using Shopify. It provides detailed insights into customer lifetime value (LTV), profit and loss tracking, and predictive analytics. The platform allows businesses to integrate various data sources, customize dashboards, and benchmark performance against industry standards. With Lifetimely, brands can make data-driven decisions to enhance profitability and customer retention.

Fairing is a post-purchase survey tool that gets category-leading response rates. With Fairing's Question Stream, over 3,000 DTC brands and 2,000 Shopify Plus brands are getting 40-80% response rates on their post-purchase survey, leading to better data about their sources of growth, their customers, and the potential for future improvements.

Accurately track FaceBook, TikTik, Google, Taboola, partner campaigns, and affiliates. Get real-time cost updates and revenue attribution up to ad level. If your channels generate clicks - RedTrack.io can track and measure them. RedTrack is a privacy- friendly, ad-block resistant productivity tool with which customers own the data, not only the reports.

Northbeam is a universal attribution platform for media buyers, business executives, and marketing agencies that want to know exactly how their ad spend is performing – and how to improve it. We combine sophisticated data cleansing and stitching with proprietary ML models to create hourly, channel-agnostic reports so you can scale with confidence.

Heap is an analytics tool that automatically captures all user data on your site. A single snippet grabs every click, swipe, tap and pageview. Heap lets you learn everything about your customers: Who they are, what they do on your site and what actions correlate with conversion & retention.

Peel is a retention analytics platform that provides the insights to grow and nurture your customers. Peel upgrades your analytics with a full suite of automated DTC metrics. In a single click, you can view your LTV, AOV, measure your ROI, and get RFM analysis, Cohort Analysis for both Revenue and Retention. Daily Reports via Slack & Email keep your team up to date on what metrics are trending in your data. Get deeper insights on customer behavior, product purchasing patterns, subscriptions, and dozens of filters that allow you to segment your data and build Audiences for better marketing & measurement.

Polar Analytics is a full-stack Business Intelligence tool built for Consumer Brands. It enables DTC marketers to seamlessly combine data from marketing platform like Shopify, Recharge, GA, Facebook Ads, Klaviyo, etc. to make the right data-driven decisions on CAC & LTV faster.

Famous for their data skills, SourceMedium has a full-suite of tools but are most famous for their Slack reports which send you clear and actionable daily reporting from data pulled straight from Shopify. The metrics are calculated based on your store's default timezone and currency.

Lebesgue: AI CMO helps Shopify (and WooCommerce) e-commerce brands make smarter marketing decisions by combining their own ad, sales, and inventory data with market trends and competitor activity. It offers lifetime value (LTV) and cohort analysis, creative feedback, competitor ad and email strategy tracking, and first-party attribution via “Le-Pixel.” Plans include a free tier plus paid plans (starting ~$59-79/month) with features like stock alerts, budget optimization, attribution models, and enriched data. 5,000+ Shopify stores use it; it integrates with Meta, Google, TikTok, Klaviyo, and others; it supports you with actionable dashboards and anomaly detection.