SmartBot by BestChat is a Shopify-native chatbot that automates sales and support with 24/7 AI-driven responses. It learns from your store’s products, orders, policies, and files to deliver accurate answers and tailored product suggestions. It supports live agent handoff via WhatsApp and email when needed. SmartBot offers features such as rules-based workflows, product highlight extraction, upselling, multilingual support, and multiple currencies. Pricing starts at around $30/month, scaling by features like number of products, concurrency, branding removal, and enterprise needs. It integrates directly in Shopify admin, works with modern themes, and has strong reviews for boosting conversion and reducing support load.
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