Bloom and Wild

Zendesk is a customer support tool. It's got 2 main features: ticketing and knowledge base. Ticketing: Zendesk gathers customer queries in one place where you can manage and respond to customer questions efficiently. Knowledge base allows you to create an FAQ section to guide your customers.

Datadog is a monitoring platform for cloud applications. They bring together data from servers, databases, and third-party services to make your stack entirely observable. This helps DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

REVIEWS.io is a comprehensive platform for collecting and showcasing customer reviews and user-generated content. It helps businesses build trust and improve customer engagement by leveraging authentic feedback. The platform offers features such as company and product reviews, rewards and loyalty programs, and integrations with major eCommerce tools. REVIEWS.io also supports Google Seller Ratings, enabling businesses to enhance their digital presence.

Hotjar is a behavior analytics and user feedback service that helps you understand the behavior of your website users and get their feedback through tools such as heatmaps, session recordings, and surveys.

DigitalGenius allows online retailers and ecommerce brands to fully resolve customer service queries using the power of AI and automation. Leading brands such as Reebok, AllSaints, On, Holland & Barrett, Rapha, Beauty Pie, and Boardriders use DigitalGenius to provide 24/7 customer service support, reduce response times and improve their customer experience.

Braintree is the only way to offer buyers the most popular payment methods -- including PayPal, Venmo (in the US), credit & debit cards, and digital wallets -- in a single integration. Braintree's checkout is designed to be seamless and secure, whether you choose their UI or tailor-make your own.

Amplitude is one of the most advanced product analytics platforms that helps teams convert, engage, and retain customers. The platform uses behavioral reports to understand users' interactions with products and provides insights to accelerate work on a real-time basis.

SendGrid provides and manages an email server on your company's behalf, so your communications with customers are reliably sent and delivered as needed. It's perfect when you need to send transactional emails, password recovery emails or notifications to users from your website.

One of the biggest affiliate networks in the world. Awin connects retailers to over 211,000 active affiliate partners such as content creators, influencers, website owners and technology partners.

Heap is an analytics tool that automatically captures all user data on your site. A single snippet grabs every click, swipe, tap and pageview. Heap lets you learn everything about your customers: Who they are, what they do on your site and what actions correlate with conversion & retention.

Contentful is content infrastructure. Their platform lets you create, manage and distribute content to any platform. Unlike a CMS, they give you total freedom to create your own content model so you can decide which content you want to manage.

Braze is a cross-platform messaging solution built for today’s on-demand, always-connected customers. Access live views of every customer, enable intuitive customer journey building and receive insights on how to steer conversations with every customer.

Optimizely offers powerful, easy to use solutions, to test what messages, imagery, and offers help increase conversion, retention, and lifetime value.